Suicide Hotlines and Crisis Lines in Slovenia

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by trained volunteers, counsellors or hospital staff, depending on the service. If you are not in Slovenia, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. What each service costs is set out beside it below, because some of these lines are free and others do not publish what a call costs.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN SLOVENIA

Each number below was checked in September 2026 at the operating organisation's own website, or at an official Slovenian government page.

Notice an error or a missing service? Please tell us so we can correct it.

Emergency numbers, and what each one is for

116 123, the national 24-hour line: Zaupni telefon Samarijan and Sopotnik

Klic v duševni stiski, the night line of the University Psychiatric Clinic Ljubljana

TOM 116 111, the national line for children and young people

SOS telefon, for women and children experiencing violence

Društvo Tvoj telefon, a daytime line in the same network

Ženska svetovalnica crisis centre, for women in acute danger

While you are waiting to be answered

If you are worried about someone else

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Emergency numbers, and what each one is for

Slovenia runs the single European emergency number alongside a separate police number, so both are given here.

All emergencies: 112

The Administration for Civil Protection and Disaster Relief states that 112 is "the emergency number you can call if you need firefighters, emergency medical assistance, other rescue services or the police", and that you can call it "at any time (24 hours a day, every day of the year), free of charge, in any EU country". An SMS channel also exists, aimed among others at deaf and hard-of-hearing people.

Police: 113

The Slovenian Police say on their own site: "When citizens need police help, they can call the police interventional number 113."

116 123, the national 24-hour line: Zaupni telefon Samarijan and Sopotnik

116 123 is Slovenia's round-the-clock emotional-support line for adults in distress, answered by trained volunteers. Two organisations share the number: when the line connects you reach an automatic responder, and in the operator's own words, "Pressing 1 selects a conversation with a trained Samaritan volunteer; pressing 2 connects a trained Sopotnik volunteer."

Calls cover loneliness, relationship and family difficulties, bereavement, illness and other life crises. The line "is intended for all residents of Slovenia" and is operated jointly by societies in Ljubljana, Celje, Postojna and Ormož. 2026 marks its 30th year of uninterrupted 24-hour operation.

Tel: 116 123

Hours: 24 hours a day, every day of the year, in the organisation's own words: "Brezplačno, 24 ur na dan, vse dni v letu."

Cost: free, in the organisation's own words: "brezplačno", free of charge.

Klic v duševni stiski, the night line of the University Psychiatric Clinic Ljubljana

Klic v duševni stiski (Call in Mental Distress) is the country's oldest counselling telephone, run inside the University Psychiatric Clinic Ljubljana since 1980. In the clinic's own words, its counsellors are "trained to work with people and specially trained to talk with people who are thinking about suicide. You can call for help regardless of the cause of your distress." Callers may remain anonymous.

Tel: (01) 520-99-00

Hours: every night between 19:00 and 07:00, in the clinic's own words: "Pokličete nas lahko vsako noč med 19. in 7. uro zjutraj."

Cost: not published. The page says nothing about call charges, and this is an ordinary geographic number rather than a free one.

TOM 116 111, the national line for children and young people (under 18)

TOM – telefon za otroke in mladostnike is the national helpline for children and adolescents, run since 1990 by the Zveza prijateljev mladine Slovenije. On its own account it is "the only general telephone for children and adolescents in Slovenia", answered by trained, supervised volunteers and "accessible across the whole country". It offers emotional support, information and referral to professional services.

Tel: 116 111

Chat: TOM klepetalnica, Monday to Friday, 14:00–21:00.

Email: tom@zpms.si, any time.

Hours: the phone is answered every day, including Sundays and holidays, between 12:00 and 20:00. The phone is not a 24-hour line; outside those hours, the emergency numbers at the top of this page are open.

Cost: free, in the organisation's own words: "na brezplačni številki 116 111".

SOS telefon, for women and children experiencing violence

Društvo SOS telefon za ženske in otroke – žrtve nasilja runs a 24-hour confidential line for women and children experiencing violence in the family and in intimate-partner relationships, offering in its own words "help, support, information about any kind of violence, forms of help, your rights and the institutions' obligations". The society also runs a shelter programme, free psychosocial counselling, and legal advice on the same number.

Tel: 080 11 55

Tel: 031 699 333 for psychosocial counselling appointments, weekdays 09:00–15:00.

Chat: via the icon on the organisation's site, every Tuesday, 08:00–16:00.

Email: sostelefon@drustvo-sos.si

Hours: 24 hours a day, in the organisation's own words: "SOS TELEFON 24 UR/DAN".

Cost: free, in the organisation's own words: "Klic na SOS telefon je brezplačen." — the call to the SOS telephone is free.

Društvo Tvoj telefon, a daytime line in the same network

Društvo Tvoj telefon, a volunteer telephone-help society running since 1992 and based in Postojna, is one of the societies that jointly answer 116 123, and it also keeps its own daytime line, intended in its own words "for all residents of Slovenia".

Tel: 05 720 1720

Email: tvoj.telefon@siol.net

Hours: Monday to Friday, 07:00–22:00. Outside those hours, 116 123 is open at every hour.

Cost: not published for this number. The society labels only 116 123 as its shared free number, and 05 is a geographic prefix.

Ženska svetovalnica crisis centre, for women in acute danger

Društvo Ženska svetovalnica, a Ljubljana-based women's counselling society, runs a crisis centre for women, with or without children, in an acute situation of violence: in its own words, "a safe space at a secret location to which you can withdraw (24 hours a day, every day of the year)". The number below is the round-the-clock telephone for admission and support. The society's pages do not state a national scope.

Tel: 031 233 211

Email: kc@svetovalnica.org

Hours: all days of the week, 24 hours a day, in the organisation's own words: "vse dni v tednu: 24 ur na dan". The society's separate counselling programme for women answers on 01 25 11 602 and 040 359 909, Monday, Wednesday and Thursday 9:00–19:00 and Tuesday and Friday 8:00–16:00.

Cost: not published for the crisis line, which is a standard mobile number rather than a free one.

While you are waiting to be answered

A line that is open can still be busy, and some of the lines above keep limited hours. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 112, or go to a hospital emergency department. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they call one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. The 116 123 line is there for any adult in distress, at any hour.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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