Content Creation That Connects: Sharing Your Expertise Ethically
❝Creating content as a therapist can feel like a balancing act between visibility and ethics. Read on to explore how a service-first approach helps you share your expertise, build trust, and find your professional voice, without compromising boundaries or values.❞
Most of us didn't sign up for our psychology degrees thinking we'd also need to be content creators.
Therapy should be personal. Our therapists are qualified, independent, and free to answer to you – no scripts, algorithms, or company policies.
Find Your TherapistAnd let's be honest, creating content as a therapist can feel like walking a tightrope: share too little, and you blend into the crowd of content creators; share too much, and you risk your ethics.
If you've read some of my other blogs, you know I'm passionate about helping therapists find ways to share their knowledge in ways that feel genuine, professional, and sustainable.
Today, I want to talk about something that so many of us struggle with: how to create content that both connects with people and stays true to our therapeutic values.
Table of Contents
- Why therapists creating content feels tricky
- The service-first mindset
- Your content builds your voice
- Finding your niche
- Making it work: Formats that fit
- Staying ethical without feeling stifled
- Playing the long game
- My final thoughts
Why therapists creating content feels tricky
Content creation for therapists is both a huge opportunity and a unique challenge. Unlike most professionals, we can't just hop online and dish out advice, tell client stories, or overshare about our personal lives 7 8.
Boundaries matter. Ethics matter. Confidentiality matters 1 2.
But here's the good news: you can create content that feels authentic, builds trust, and attracts the right people to your practice; all without breaking ethical codes.
The key is to shift your mindset. You're not creating content to market yourself, you're creating content to serve.
The service-first mindset
The most effective content comes from asking: How can I help?
Think of it as community service. Every time you share something valuable, you're contributing to the bigger conversation about mental health. You're helping reduce stigma, giving people tools, and maybe even helping someone recognise when it's time to seek professional help 3 4 5.
When your goal is to educate, guide, or inspire, you'll naturally showcase your expertise. Think about content that:
- Educates: breaking down psychological concepts so people can actually understand them
- Empowers: offering ideas or reflections that help someone make sense of their experiences
- Demystifies therapy: showing people what therapy is really like, without crossing into actual therapy online
What doesn't work? Fear-based posts ("If you don't fix this, it'll ruin your life"), self-congratulatory content, or generic rehashes of what's already out there.
People can sense when something is purely promotional.
Your content builds your voice
Here's a little secret: creating content isn't just about your audience. It's about you too!
When you take the time to explain complex ideas in simple, relatable ways, you actually deepen your own understanding. Writing a blog or recording a short video can sharpen your therapeutic voice and help you get clearer on what makes your approach unique. That's powerful professional development in disguise.
Finding your niche
Not every post needs to appeal to everyone. Instead, think about who you actually want to serve…
Are you passionate about helping young adults with anxiety? Parents juggling work and family life? Couples navigating trust issues? Shape your content around the themes and struggles your clients are most likely facing. That way, the people who reach out to you will already feel like you "get" them.
A simple way to do this is to create content pillars which are the main themes you'll cycle between.
For example, if you're an anxiety specialist, you might have pillars like:
- Understanding anxiety and how it shows up
- Practical coping strategies
- What treatment and recovery actually look like
- Navigating anxiety in daily life (work, relationships, parenting, etc.)
Once you have pillars, you never run out of ideas.
Making it work: Formats that fit
Now let's talk practical. There are so many ways to share your knowledge, and you don't need to do them all. Start with what feels natural.
- Blogs: Deep dives into topics, guides, or myth-busting posts
- Social Media: Bite-sized tips, reflective questions, or quick myth-busting posts
- Videos: Great for showing your personality and making concepts feel more human
- Resources: Think checklists, guides, or worksheets that people can download and use
Not sure which format to choose? Here's a quick checklist to help:
- ✅Does this format match my natural style (writing, speaking, visuals)?
- ✅ Does it fit the message I want to share?
- ✅ Will it actually reach the people I want to reach?
- ✅ Can I maintain it consistently without burning out?
- ✅ Does it stay within ethical and professional boundaries?
If you can tick at least three of those boxes, it's a solid choice!
Staying ethical without feeling stifled
This is the part that trips people up. How do you share freely without oversharing?
So here are a few golden rules:
- Never give individual advice. Keep things general and educational 6 8
- Use "Many people find…" instead of "You should…"
- Avoid individual client stories, even with details changed. If you want to use examples, make them fictional composites 1 2
- Add disclaimers where needed: "This information is for educational, not therapeutic purposes"
- Stay within your lane. Don't create content about something outside your expertise
You don't need to sound like a robot. Just imagine you're talking to a curious but vulnerable stranger; someone who needs gentle guidance, not clinical treatment.
Playing the long game
One last thing: content creation is a long-term investment, not a quick-fix marketing trick. A single post won't change everything. But over time, your words, videos, and resources become part of your professional presence. They build trust with the right people 8.
Some may find you today, some may find you years from now. The point is, your content keeps serving even when you're not in the therapy room.
My final thoughts
Creating content as a therapist isn't about being trendy or trying to "go viral." It's about showing up in a way that feels ethical, authentic, and genuinely helpful.
When you approach it as an act of service (to your audience, your community, and even to your own growth) you'll find it doesn't feel like marketing at all. It feels like therapy, extended outward beyond the therapy room.
So next time you sit down to create, ask yourself: What would really serve my people today? Start there, and you won't go wrong.
Until next time.
Keep creating with care,
Ashleigh Kater
Counselling Psychologist
References
- Barnett, J. E., & Johnson, W. B. (2015). Ethics desk reference for psychologists (2nd ed.). American Psychological Association. Link ↑
- Jain, S., & Roberts, L. W. (2009). Ethics in psychotherapy: A focus on professional boundaries and confidentiality practices. Psychiatric Clinics of North America, 32(2), 299-314. Link ↑
- Jorm, A. F., Korten, A. E., Jacomb, P. A., Christensen, H., Rodgers, B., & Pollitt, P. (1997). Mental health literacy: A survey of the public's ability to recognise mental disorders and their beliefs about the effectiveness of treatment. Medical Journal of Australia, 166(4), 182-186. Link ↑
- Jorm, A. F. (2012). Mental health literacy: Empowering the community to take action for better mental health. American Psychologist, 67(3), 231-243. Link ↑
- Kelly, C. M., Jorm, A. F., & Wright, A. (2007). Improving mental health literacy as a strategy to facilitate early intervention for mental disorders. Medical Journal of Australia, 187(S7), S26-S30. Link ↑
- Reamer, F. G. (2013). Social work in a digital age: Ethical and risk management challenges. Social Work, 58(2), 163-172. Link ↑
- White, H. A., & Hanley, T. (2023). Therapist + social media = mental health influencer? Considering the research focusing upon key ethical issues around the use of social media by therapists. Counselling and Psychotherapy Research, 23(1), 15-26. Link ↑
- White, H. A. (2024). Current ethical dilemmas experienced by therapists who use social media: A systematic review. Counselling and Psychotherapy Research, 24(1), 33-44. Link ↑
Important: TherapyRoute does not provide medical advice. All content is for informational purposes and cannot replace consulting a healthcare professional. If you face an emergency, please contact a local emergency service. For immediate emotional support, consider contacting a local helpline.
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About The Author
“I offer a compassionate and supportive space where we can explore your thoughts, feelings, and experiences. My expertise and genuine empathy help illuminate your unique path to personal transformation and mental wellbeing. We work together to understand challenges, making this approach ideal for anyone seeking a safe, collaborative environment to navigate their inner world and foster greater self-awareness.”
Ashleigh Kater is a qualified Psychologist, based in Bryanston, Johannesburg, South Africa. With a commitment to mental health, Ashleigh provides services in , including Counseling, Relationship Counseling, Psychotherapy, Corporate Workshops, Individual Therapy, Inpatient Services, Online Counseling, Online Therapy, Psychodynamic Therapy and Therapy. Ashleigh has expertise in .
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