Suicide Hotlines and Crisis Lines in Vietnam

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by counsellors, volunteers or health staff, depending on the service. If you are not in Vietnam, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. What each service costs is set out beside it below, because in Vietnam some of these numbers are free and others do not publish what a call costs.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN VIETNAM

Each number below was checked in August 2026 at the operating organisation's own website, or at the government page that runs the service.

Notice an error or a missing service? Please tell us so we can correct it.

Emergency numbers, and what each one is for

Đường dây nóng Ngày mai, psychological first aid by phone

Hy Vọng Sống (HOPE), open 16:30 to 20:30 every day

Tổng đài 111, the national child protection hotline

CSAGA, for gender-based and domestic violence

Ngôi nhà Ánh Dương, regional centres for women and girls

Hospital and clinic numbers, for care beyond the crisis

While you are waiting to be answered

If you are worried about someone else

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Emergency numbers, and what each one is for

Vietnam runs separate short codes for different emergencies, and a different body answers each one. Under the Telecommunications Law, calls to the emergency numbers are entirely free, as the police portal that publishes them states.

Medical emergency: 115

For accidents, serious injury and any illness that threatens life.

Police: 113

For robbery, theft, violence, road accidents and suspected crime.

Fire and rescue: 114

For fire, explosion, or being trapped, for example in a lift.

Disaster and maritime rescue: 112

Readers used to European numbering should note that 112 is not a general emergency number in Vietnam. The police portal defines it as the switchboard for natural disasters, such as storms, floods and landslides, and for incidents at sea.

Within your own area you dial the three digits directly. To summon help for someone in another province, the police portal advises dialling that province's area code before the emergency number. In Ho Chi Minh City, the Ministry of Science and Technology reports that the three switchboards are interconnected, so calling any one of 113, 114 or 115 reaches the right service.

There is also 111, the national child protection hotline. It is an emergency reporting line for children, not an emotional-support line for adults, and it is described in its own section below.

Đường dây nóng Ngày mai, psychological first aid by phone

Đường dây nóng Ngày mai, which means the Tomorrow Hotline, is a non-profit community project. It describes itself as a service that helps people in psychological crisis, especially young people living with depression, and their families. In its own words, translated, it offers "psychological first aid and support by phone, free of charge".

The line is answered by staff and volunteers from health, psychology and social-work backgrounds. It opened nationally in May 2021, and it is a single mobile number with no regional restriction.

Tel: 096 306 1414

Email: hotlinengaymai@gmail.com

Hours: 13:00 to 20:30, Wednesday to Sunday. Closed on Mondays and Tuesdays.

Cost: free, in the organisation's own description of the service.

Language: Vietnamese.

Hy Vọng Sống (HOPE), open 16:30 to 20:30 every day

Hy Vọng Sống, which means Living Hope, is a non-profit founded in 2025 that provides crisis support to people affected by suicidal thoughts. In its own words, translated, it offers "empathic support, essential resources, and a safe, non-judgemental space". Its English site describes the team as "a team of more than 30 well-trained counselors".

The organisation says its services are available in multiple cities, covering a wide area. It does not claim to cover the whole country, so whether it reaches you may depend on where you are.

Tel: 086 50 444 00

Email: info@hyvongsong.com

Hours: 16:30 to 20:30, every day.

Cost: not published. The organisation does not state a charge, and it does not describe the line as free.

Languages: the website is published in Vietnamese and English.

Tổng đài 111, the national child protection hotline

Read this one's purpose carefully before dialling. 111 is Vietnam's national child protection and anti-trafficking switchboard, run by the Department of Child Affairs. It is not an emotional-support line, and an adult in distress who dials it has not reached a crisis counsellor.

Its own pages describe it as receiving reports of child abuse, violence, exploitation and trafficking. It also provides psychological, legal and policy counselling for children, parents, family members and carers, and counselling and support for survivors of trafficking.

If you are a child, a parent, or someone worried about a child, this line is for you. It is the only number on this page that is answered at every hour of the day.

Tel: 111

Email: tongdaiquocgia111@gmail.com

Hours: 24 hours a day, 7 days a week, in the service's own words.

Cost: free, in the service's own words, and unified across the whole country.

Language: the website is in Vietnamese and English; the language of the phone service is not published.

CSAGA, for gender-based and domestic violence

CSAGA is a Hanoi-based organisation working on gender, family and adolescence. Its own label for the line, translated, is a "free counselling hotline on gender-based violence, domestic violence and LGBTQ" matters. It is a violence-response line with a stated scope, not a general emotional-support line.

The number is a Hanoi landline published without a regional restriction, so it can be dialled from elsewhere, although CSAGA does not describe the service as national.

Tel: 024 3333 55 99

Email: csaga@csaga.org.vn

Hours: not published. Neither the homepage nor the contact page gives operating hours.

Cost: free, in the organisation's own label for the line.

Language: Vietnamese.

Ngôi nhà Ánh Dương, regional centres for women and girls

Ngôi nhà Ánh Dương, which means Sunny House, runs one-stop centres for women and girls experiencing or at risk of gender-based and domestic violence. It describes itself, in translation, as operating "on principles of safety, confidentiality, empowerment and survivor-centredness", and as providing support and help 24 hours a day.

These are regional services. Each number below is tied to a location, as the organisation publishes them.

Tel: 1800 1768, Hội Nông Dân, and Quảng Ninh.

Tel: 1800 1744, Thanh Hoá.

Tel: 094 140 9119, Hồ Chí Minh and Đà Nẵng.

Hours: support available 24 hours a day, in the organisation's own words.

Cost: not published on the organisation's page.

Language: Vietnamese.

Hospital and clinic numbers, for care beyond the crisis

The two numbers in this section are hospital switchboards for advice and appointments, kept during office hours. Neither is a crisis line, and neither answers in the evening or at the weekend. They are here because ongoing care matters once the immediate danger has passed.

Bệnh viện Tâm thần TP. Hồ Chí Minh, the Ho Chi Minh City Psychiatric Hospital, runs a phone menu for psychiatric-treatment advice, psychological counselling and appointment booking, including for its children's service.

Tel: 19001267

Hours: 07:30 to 11:30 and 13:30 to 15:30, Monday to Friday.

Cost: not published. This is a 1900-prefix number, a class that is often charged, and the hospital does not print a per-minute rate, so do not assume the call is free.

Viện Sức khỏe Tâm thần, the National Institute of Mental Health at Bạch Mai Hospital in Hanoi, publishes its outpatient clinic contacts. This is the country's national mental-health institute, and the numbers reach its clinic, not a helpline.

Tel: (024) 3576 5344 and 0984 104 115

Email: nimhvn@gmail.com

Hours: Monday to Friday, 06:30 to 11:45 and 13:45 to 16:00.

Cost: not published.

While you are waiting to be answered

The crisis lines on this page keep set hours, and a line that is open can still be busy. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, or if the lines are closed, dial 115 or go to a hospital emergency department. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they call one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

If you are worried about a child, 111 is answered at every hour and takes reports and questions from parents and carers as well as from children.

Supporting someone through this is heavy, and it is reasonable to want support of your own. The same lines are open to you.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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