Suicide Hotlines and Crisis Lines in Uruguay

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by psychologists, counsellors, educators or social workers, depending on the service. If you are not in Uruguay, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. Every line below is free to call, according to the government pages that list them.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN URUGUAY

Each number below was checked in September 2026 at the operating organisation's own website, or at the Uruguayan government pages that list the service.

Notice an error or a missing service? Please tell us so we can correct it.

Emergency numbers, and what each one is for

Línea de Prevención del Suicidio, the national 24/7 suicide-prevention line, 0800 0767

Línea de apoyo emocional, the 24-hour emotional-support line, 0800 1920

Línea Azul, for children and adolescents, 0800 5050

Orientation line for women experiencing domestic violence, 0800 4141

Support line for problematic drug use, *1020

While you are waiting to be answered

If you are worried about someone else

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Emergency numbers, and what each one is for

Uruguay's emergency number is 911. The Ministry of the Interior's own homepage carries it as a call button: "Llamar al 911 — Emergencia Policial" ("Call 911 — Police emergency").

All emergencies: 911

No separate national ambulance number is published on the official pages we checked, and the health ministry's mental-health page lists none. If you need urgent medical help and cannot reach it by phone, go straight to the emergency department of your nearest hospital. You do not need an appointment.

Línea de Prevención del Suicidio, the national 24/7 suicide-prevention line, 0800 0767

The Línea de Prevención del Suicidio (Suicide Prevention Line) is Uruguay's national suicide-prevention telephone service, run since July 2018 by ASSE, the state health services administration, at the request of the Ministry of Health. It answers regardless of which health provider, public or private, you belong to.

In ASSE's own words, "Desde la línea se busca establecer un encuentro donde prime la escucha, generando empatía e implicación en cada llamada" ("From the line the aim is an encounter where listening comes first, generating empathy and involvement in each call"). Calls are answered by a team that includes psychologists.

Tel: 0800 0767 from fixed lines.

Tel: *0767 from mobiles.

Hours: 24 hours, every day. ASSE: "disponible las 24 horas del día" ("available 24 hours a day"); the Ministry of Public Health's current mental-health page confirms "atención las 24 horas, todos los días" ("staffed 24 hours, every day").

Cost: free. ASSE: "Esta línea es de carácter gratuito" ("This line is free of charge").

Languages: not published. All the organisation's pages are in Spanish.

Línea de apoyo emocional, the 24-hour emotional-support line, 0800 1920

The Línea de apoyo emocional (Emotional Support Line) is a free emotional-support telephone line listed by the Ministry of Public Health on its current mental-health page, alongside the suicide-prevention line. The ministry's page states of its listed lines: "Gratuitas, atención las 24 horas, todos los días" ("Free, staffed 24 hours, every day").

Tel: 0800 1920

Hours: 24 hours, every day, on the ministry's listing.

Cost: free, on the ministry's listing.

Languages: not published.

Línea Azul, for children and adolescents, 0800 5050

Línea Azul (Blue Line) is run by INAU, the state institute for children and adolescents, and is a line for children and adolescents and the adults concerned about them, so this entry is for that group rather than for adults in general. It is answered by a team of educators and psychologists.

In INAU's own words, it is "una línea telefónica gratuita de recepción de denuncias de cualquier tipo de maltrato -físico, psicológico, abuso sexual- o cualquier forma de vulneración de derechos hacia niños, niñas y adolescentes" ("a free telephone line receiving reports of any type of mistreatment — physical, psychological, sexual abuse — or any form of rights violation against children and adolescents"). Beyond receiving reports, it orients callers and refers them into specialised institutions, and any citizen, from any point in the country, can call.

Tel: 0800 5050 free from fixed lines.

Tel: *5050 free from mobiles.

Email: lineaazul@inau.gub.uy

Hours: not published. Neither INAU's page nor the government pages that list the line state when it is answered. If you call and no one answers, the emergency number at the top of this page is open at any hour.

Cost: free, on the government's own page: "No tiene costo" ("It has no cost").

Orientation line for women experiencing domestic violence, 0800 4141

The Servicio de orientación telefónica a mujeres en situación de Violencia Doméstica (telephone orientation service for women in situations of domestic violence) is run by Inmujeres, part of the Ministry of Social Development. It is a line for women aged 18 and over who are experiencing domestic violence, so this entry is for that group rather than for everyone.

In the service's own words: "Es un servicio telefónico de orientación a mujeres en situación de Violencia Doméstica. Gratuito, confidencial y de alcance nacional que funciona los 365 días del año, las 24 horas del día." ("It is a telephone orientation service for women in situations of domestic violence. Free, confidential and national in scope, operating 365 days a year, 24 hours a day.") It offers active listening, advice and referral.

Tel: 0800 4141 from fixed lines.

Tel: *4141 from mobiles.

Videocall: 092 626 928 for deaf women, with a sign-language interpreter, Monday to Friday, 9:00 to 14:00. Note that this channel keeps its own, narrower hours and is not a 24-hour service.

Hours: 24 hours, 365 days a year, for the telephone line.

Cost: free.

Support line for problematic drug use, *1020

The Ministry of Public Health's mental-health page also lists a line it names "Contención en uso problemático de drogas" ("support in problematic drug use"). It is a line for people affected by problematic drug use, so this entry is for that group. The page does not name the organisation that answers it; this entry rests on the health ministry's own listing.

Tel: *1020

Hours: 24 hours, every day, on the ministry's listing.

Cost: free, on the ministry's listing.

While you are waiting to be answered

A line that is open can still be busy. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 911, or go to a hospital emergency department. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they call one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. The suicide-prevention line and the emotional-support line above answer around the clock, and if you are an adult worried about a child, Línea Azul takes calls from any citizen.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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