Suicide Hotlines and Crisis Lines in the United Kingdom

Suicide Hotlines and Crisis Lines in the United Kingdom

TherapyRoute

Mental Health Resource

United Kingdom

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Crisis lines and suicide hotlines in the United Kingdom offer you the lifeline you need when you need it most. Reaching out is a step worth taking.

IF YOU ARE IN CRISIS, PLEASE READ THIS FIRST. If you are in immediate danger or thinking about harming yourself, get help now. Dial 999 and ask for an ambulance, or go to A&E, the emergency department of your nearest hospital. NHS England puts it plainly: a mental health emergency should be taken as seriously as a physical one, and you will not be wasting anyone's time. If it is urgent but not an emergency, each of the four nations runs its own NHS mental health route, and they are the second entry below. For readers outside the United Kingdom, there is a worldwide list of emergency numbers and a list of helplines and suicide hotlines worldwide.

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by trained volunteers, counsellors or NHS staff, depending on the service. If you are not in the United Kingdom, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. What each service costs is set out beside it below. Most of these lines are free to call. Where an organisation publishes no call cost, we say so rather than guess.

England, Scotland, Wales and Northern Ireland each run their own urgent NHS route, and several charities on this page cover one nation rather than four. Every entry says which. Entries that serve one city or one county sit below the national ones.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN THE UNITED KINGDOM

Each number below was checked in September 2026 at the operating organisation's own website, or at an NHS or United Kingdom government page. Twelve numbers are the exception, and each of them is marked where it appears: their operators' own sites could not be opened at all, so those numbers are neither confirmed nor corrected here.

Notice an error or a missing service? Please tell us so we can correct it.

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999, the emergency number

The urgent NHS mental health route in each of the four nations, and Lifeline for Northern Ireland

Samaritans, 116 123, answered day and night

National Suicide Prevention Helpline UK, 0800 587 0800

HOPELINE247, PAPYRUS, 0300 102 2470

Shout, text 85258, the national text crisis line

CALM, 0800 58 58 58, evening and overnight

SOS Silence of Suicide, 0808 115 1505

SANEline, 0300 304 7000

Mind, 0300 123 3393 and 0300 102 1234

Rethink Mental Illness, 0808 801 0525

Maytree, 020 7263 7070, a respite house for suicidal crisis

Premier Lifeline, 0300 111 0101, from a Christian perspective

SupportLine, 01708 765200

Breathing Space, 0800 83 85 87, for Scotland

C.A.L.L., 0800 132 737, the mental health helpline for Wales

Connect Counselling, an Irish service with a UK freephone

Childline, 0800 1111, for under-19s

The Mix, text THEMIX to 85258, for under-25s

YoungMinds Parents Helpline, 0808 802 5544

NSPCC helpline, 0808 800 5000, for adults worried about a child

Family Lives, 0808 800 2222

National Domestic Abuse Helpline, 0808 2000 247

Scotland's Domestic Abuse and Forced Marriage Helpline, 0800 027 1234

Rape and Sexual Abuse Support Line, 0808 500 2222

Victim Support, 0808 168 9111

Beat, for eating disorders, a number for each nation

Anxiety UK, 03444 775 774

No Panic, 0300 772 9844, and its crisis line

OCD Action, which no longer publishes a number

Sift, 0808 800 8088, for self-harm

National Gambling Helpline, 0808 80 20 133

Narcotics Anonymous UK, 0300 999 1212

Dementia Support Line, 0333 150 3456

Cruse Bereavement Support, 0808 808 1677

Rural Support, 0800 138 1678, for farming families in Northern Ireland

Birmingham and Solihull Mental Health Helpline

Dial House, Leeds Survivor-Led Crisis Service

Edinburgh Crisis Centre, 0808 801 0414

Oxford Nightline, for Oxford students

MindLine, the local Mind listening lines

Mental Health Matters, the veterans service for the Midlands, the South West and the East

While you are waiting to be answered

If you are worried about someone else


999, the emergency number

999 is the emergency number across all four nations. It reaches the police, the fire service and the ambulance service, and the control room answers at any hour. NHS England's own guidance is to call 999 or go to A&E now if someone's life is at risk, or if you do not feel you can keep yourself or someone else safe. NHS inform gives Scotland the same instruction.

Emergency: 999

Cost: not published on the NHS or government pages read, so we do not state one.

The urgent NHS mental health route in each of the four nations, and Lifeline for Northern Ireland

If you need urgent help for your mental health but it is not an emergency, each nation has its own route. This is the part the previous version of this page did not have.

England. NHS England says to get help from 111 online, or to call 111 and select the mental health option. It will tell you the right place to get help, and you may be able to speak to a trained mental health professional over the phone.

Tel: 111, then the mental health option

Scotland. NHS inform, NHS 24's own public information service, says that if you cannot wait for your usual services to reopen you can phone NHS 24 on 111 and choose the mental health option. The team at the NHS 24 Mental Health Hub then helps you get the right care in the right place.

Tel: 111, then the mental health option

Cost, Scotland: free, in NHS 24's own words, and it will not appear on your bill.

Wales. NHS 111 Wales runs a dedicated route: call 111 and press option 2. Its own page says the service is available for people of all ages, 24 hours a day, 7 days a week, in all areas of Wales.

Tel: 111, then press option 2

Cost, Wales: "Calls to NHS 111 Wales are free from landlines and mobiles", in the service's own words.

Northern Ireland. Lifeline is the crisis response helpline for the whole of Northern Ireland. The Department of Health describes it in its own words: Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair, and its counsellors are available 24 hours a day, 7 days a week to listen and help in confidence.

Tel: 0808 808 8000

Cost, Lifeline: not published on the Department of Health page read, so we do not state one.

Samaritans, 116 123, answered day and night

Samaritans is the only UK-wide listening line that answers at every hour of every day, and it has led this page for years. In the charity's own words: if you need someone to talk to, we listen, and we will not judge or tell you what to do. Calls are answered by trained listening volunteers at one of more than 200 branches and locations across the UK and Ireland. Samaritans states that what you say stays confidential, with the exceptions it sets out on its own page.

Tel: 116 123

Welsh Language Line: 0808 164 0123

Relay UK: 18001 44 116 123

Hours: open 24 hours a day, in the charity's own words, day or night, 365 days a year.

Cost: free from landlines and mobiles, including pay-as-you-go, and you do not need credit or a call allowance to dial it. The Relay UK route is free as well.

Languages: English, and Welsh on the separate Welsh Language Line, which is also free to call.

National Suicide Prevention Helpline UK, 0800 587 0800

Suicide Prevention UK runs the National Suicide Prevention Helpline UK, a listening service for anyone in the country with thoughts of suicide or of self-harm. The organisation describes the line as a safe haven for anyone who needs someone to talk to.

Tel: 0800 587 0800

Hours: every day from 18:00 until midnight, in the organisation's own words.

Cost: not published on the pages read, so we do not state one.

Languages: not published.

HOPELINE247, PAPYRUS, 0300 102 2470

HOPELINE247 is run by PAPYRUS, the charity for the prevention of young suicide. In its own words it is a confidential helpline, there whether you are struggling yourself or worried about someone else, and callers are connected with a trained suicide prevention adviser. It also takes calls from people who have supported someone through thoughts of suicide and need to talk it through afterwards.

Tel: 0300 102 2470

Text: 88247, texting the word HOPE

Hours: this UK-wide line is open 24 hours per day, every day of the year including weekends and bank holidays, in the charity's own words. The text and email services keep the same hours.

Cost: free, in the charity's own word for it.

Languages: not published.

Shout, text 85258, the national text crisis line

Shout is a text-only crisis service, run by Mental Health Innovations, for people who are struggling and do not want to speak on the phone. The operator's own description is short: it is the national, free, confidential text service for mental health, and the only free confidential text crisis service in the country. NHS England lists it as the text route for suicidal thoughts.

Text: 85258, texting the word SHOUT

Hours: open 24 hours a day, every day, in NHS England's words and in the operator's own.

Cost: free.

Languages: not published on the page read.

CALM, 0800 58 58 58, evening and overnight

The Campaign Against Living Miserably runs a helpline for anyone in the country who is struggling or in crisis, with a webchat alongside it. NHS England lists it among the free helplines for suicidal thoughts, without regional qualification.

Tel: 0800 58 58 58

Hours: 17:00 to midnight, every day, in NHS England's words.

Cost: free. NHS England groups it under free helplines.

Languages: not published.

SOS Silence of Suicide, 0808 115 1505

SOS Silence of Suicide is listed by NHS England among the free helplines there to help when you are feeling down or desperate. It is open to everyone, and you can call it on behalf of someone else. The entry here rests on NHS England's page rather than on the organisation's own.

Tel: 0808 115 1505

Hours: 20:00 to midnight from Monday to Friday, and 16:00 to midnight on Saturday and Sunday.

Cost: free, in NHS England's grouping.

Languages: not published.

SANEline, 0300 304 7000

SANE is a mental health charity offering emotional support and information to anyone affected by mental illness, including families, friends and carers. SANEline is its telephone service.

Tel: 0300 304 7000

Hours: 16:00 to 22:00, 365 days a year, in the charity's own words.

Cost: not published on the page read.

Languages: not published.

Mind, 0300 123 3393 and 0300 102 1234

Mind runs two telephone lines. The Infoline answers questions about mental health problems, where to get help near you, treatment options and advocacy services. The Support line is, in Mind's own words, a safe space to talk about your mental health, answered by advisors trained to listen and to help you find specialist support. Mind's charitable footprint is England and Wales.

Infoline: 0300 123 3393

Support line: 0300 102 1234

Hours: both lines, 09:00 to 18:00, Monday to Friday, except bank holidays. Neither answers overnight or at weekends.

Cost: not published on the page read.

Languages: not published.

Rethink Mental Illness, 0808 801 0525

Rethink Mental Illness runs a national advice and information line for anyone affected by mental illness. Its own page notes dated exceptions to its opening hours, which is a sign of a line that is actively maintained.

Tel: 0808 801 0525, the national freephone advice and information line

Hours: normally 09:30 to 16:00, Monday to Friday, excluding bank holidays.

Cost: freephone.

The legacy version of this page carried four more Rethink numbers, for local services. We could not find any of them on a Rethink page in this pass, and Rethink's own site was reachable, so they are printed here as the previous version printed them, and marked. Please check with the service before relying on one.

Tel, unverified, Dudley: 0808 802 2288

Tel, unverified, Gloucestershire, for anyone affected by self-harm: 0808 801 0606

Text, unverified, the same Gloucestershire service: 07537 410022

Tel, unverified, North East Lincolnshire: 0808 800 1010

Maytree, 020 7263 7070, a respite house for suicidal crisis

Maytree is not a listening line. It is a residential respite service, and the number is the way into its assessment process. In its own words: if you are experiencing suicidal crisis and would like to explore whether Maytree can help, you can contact it directly by phone or email, and it will listen, answer your questions and explain how the assessment works. Maytree takes people from across the country and its house is in London.

Tel: 020 7263 7070

Hours: not published on the page read, so we do not state any.

Cost: not published.

Languages: not published.

Premier Lifeline, 0300 111 0101, from a Christian perspective

Premier Lifeline is the National Christian Helpline. It offers a listening service, information, and emotional and spiritual support from a Christian perspective, answered by trained volunteers who take calls from home through a call-diversion system.

Tel: 0300 111 0101

Hours: 09:00 to 17:00, Monday to Friday, closed on public holidays, which is what this page has carried. The organisation's own page publishes a wider window, every day from 09:00 until midnight, on a page that is visibly out of date. We have left the narrower figure in place rather than promise a reader an evening the line may not cover, and we are saying plainly that the two disagree.

Cost: not published.

SupportLine, 01708 765200

SupportLine offers confidential emotional support to children, young adults and adults, particularly people who are isolated, vulnerable, at risk or experiencing abuse.

Tel: 01708 765200

Hours: currently Tuesdays, Wednesdays and Thursdays, 18:00 to 20:00, in the organisation's own words.

Cost: not published.

Breathing Space, 0800 83 85 87, for Scotland

Breathing Space is for people in Scotland. Its advisors provide listening, information and advice for anyone feeling low, stressed or anxious, and a webchat runs alongside the phone line.

Tel: 0800 83 85 87

Hours: Monday to Thursday, 18:00 to 02:00; and from Friday 18:00 straight through to Monday 06:00. The webchat keeps different hours: Monday to Friday 18:00 to 02:00, Saturday and Sunday 16:00 to midnight.

Cost: free.

C.A.L.L., 0800 132 737, the mental health helpline for Wales

C.A.L.L., the Community Advice and Listening Line, is the mental health helpline for Wales. In its own words it offers emotional support and information on mental health and related matters to the people of Wales. Its site is published in Welsh as well as English.

Tel: 0800 132 737

Hours: 24 hours a day, 7 days a week, 365 days of the year, in the service's own words.

Cost: not published on the page read.

Connect Counselling, an Irish service with a UK freephone

Connect is a professional telephone counselling service for adult survivors of physical, emotional or sexual abuse, trauma or neglect in childhood. It is an Irish service, and it runs a dedicated freephone for callers in the United Kingdom and Northern Ireland. The legacy version of this page listed it second among British services and labelled only one of its numbers, so the scope is stated plainly here.

Tel, UK and Northern Ireland freephone: 0800 0488 023

Tel, Republic of Ireland freephone: 1800 477 477

Tel, from anywhere else: +353 1 683 3357

Hours: an out-of-hours service, 7 days a week, from 17:00 to 21:00.

Cost: the first two numbers are freephone. Charges apply on the international line, in the organisation's own words.

Childline, 0800 1111, for under-19s

Childline is the NSPCC's free helpline for children and young people, who can talk to a counsellor about any problem at all. The Department of Health Northern Ireland describes it in those words, and NHS England prints the same number.

Tel: 0800 1111

Hours: 24 hours, every day.

Cost: free, and NHS England adds that the number will not appear on your phone bill.

The Mix, text THEMIX to 85258, for under-25s

The Mix offers confidential support for young people under 25, by text, webchat, peer chat and counselling. Its urgent route is Shout's shortcode with its own keyword, because The Mix and Shout now share an operator, Mental Health Innovations. The entry above at 85258 is the same service without the keyword.

Text: 85258, texting the word THEMIX

Hours: the text route is open 24 hours a day, in the organisation's own words.

Cost: free.

YoungMinds Parents Helpline, 0808 802 5544

The YoungMinds Parents Helpline is for parents and carers worried about a child or young person's mental health, by phone and by webchat. The organisation states that the phone service is confidential.

Tel: 0808 802 5544

Hours: 09:30 to 16:00 on Mondays, Thursdays and Fridays, and 09:30 to 18:00 on Tuesdays and Wednesdays.

Cost: free.

NSPCC helpline, 0808 800 5000, for adults worried about a child

The NSPCC helpline is for adults who are concerned about a child's safety or wellbeing. Children and young people can call Childline instead, at any hour.

Tel, unverified in this pass: 0808 800 5000

Hours: 10:00 to 16:00, Monday to Friday, as this page has carried them. We could not open the NSPCC's own site to check, so please treat the number and the hours as needing confirmation.

Family Lives, 0808 800 2222

Family Lives runs a confidential parenting helpline for families in England and Wales, previously known as Parentline. It offers emotional support, information, advice and guidance on any aspect of parenting and family life. The organisation states that it cannot give legal advice.

Tel: 0808 800 2222

WhatsApp: 07441 444125

Hours: Monday to Friday, 09:00 to 21:00, and weekends 10:00 to 15:00.

Cost: free.

National Domestic Abuse Helpline, 0808 2000 247

The National Domestic Abuse Helpline is run by Refuge, for anyone experiencing domestic abuse, with a live chat alongside the phone line.

Tel: 0808 2000 247

Hours: 24 hours a day, in the charity's own words. The live chat is separate and runs Monday to Friday, 10:00 to 22:00.

Cost: free.

Scotland's Domestic Abuse and Forced Marriage Helpline, 0800 027 1234

This is Scotland's helpline for anyone affected by domestic abuse or forced marriage, with emotional support, information, a webchat and a British Sign Language route. Its own page adds the instruction that matters most: if you are in immediate danger, phone 999.

Tel: 0800 027 1234

Text and WhatsApp: 07401288595

Hours: support is available 24 hours a day, 7 days a week, in the service's own words.

Cost: not published on the page read.

Rape and Sexual Abuse Support Line, 0808 500 2222

Rape Crisis England and Wales runs a free phone and online chat service for anyone aged 16 and over in England and Wales who has been affected by rape, child sexual abuse or any kind of sexual violence. It is not restricted to women and girls, and it does not cover Scotland or Northern Ireland.

Tel: 0808 500 2222

Hours: open 24 hours a day, every day of the year.

Cost: free.

Victim Support, 0808 168 9111

Victim Support's Supportline is its free national telephone helpline for anyone affected by crime, answered by its national support team, with a live chat alongside. It covers England and Wales.

Tel: 0808 168 9111

Hours: the phone line and the chat are both free and both open 24 hours a day.

Cost: free.

Beat, for eating disorders, a number for each nation

Beat supports anyone affected by an eating disorder, including friends and family, by phone and by webchat. It is the one entry on the legacy page that already got the four-nation structure right. Beat states that calls are limited to 30 minutes and webchats to 40 minutes, so that it can support as many people as possible.

Tel, England: 0808 801 0677

Tel, Scotland: 0808 801 0432

Tel, Wales: 0808 801 0433

Tel, Northern Ireland: 0808 801 0434

Hours: 15:00 to 20:00, Monday to Friday, in the charity's own words. The lines do not answer overnight or at weekends.

Cost: not published on the page read.

Anxiety UK, 03444 775 774

Anxiety UK supports people living with anxiety and anxiety-based depression, including one-to-one therapy alongside its information line.

Tel: 03444 775 774

Hours: the charity's own site labels this number an infoline open 24 hours a day. The legacy version of this page gave the number and no hours at all, so the organisation's own label is carried.

Cost: not published on the page read.

No Panic, 0300 772 9844, and its crisis line

No Panic supports people with panic attacks, phobias, obsessive compulsive disorder and other anxiety-based conditions, including people withdrawing from tranquillisers. It runs two numbers: a daytime and evening helpline, and a separate crisis line.

Helpline: 0300 772 9844

Crisis line: 01952 680835

Hours: the helpline runs every day from 10:00 to 22:00, 365 days of the year. The second number is labelled a 24-hour crisis line by the charity itself.

Cost: calls cost the same as calls to an 01 or 02 number and are included in minutes packages, in the charity's own words.

OCD Action, which no longer publishes a number

OCD Action supports people with OCD, their carers, and anyone worried that they or someone close to them may have OCD or a related condition. It publishes no telephone number. Contact runs through a request form on its own site and through its forum.

Hours: the service's opening times are Monday to Friday, 09:30 to 20:00. The charity adds that most of the time nobody is there to answer straight away, and asks you to leave a message so that a volunteer can call back. Its online forum is open every hour of every day.

Sift, 0808 800 8088, for self-harm

Sift, formerly Self-Injury Support, describes itself as the country's leading self-harm support charity, shaped by people who have been there, offering non-judgemental, trauma-informed support by phone, text and email to people of all ages, genders and backgrounds.

Tel: 0808 800 8088

Text: 07537 432444

Hours: the phone line runs on Mondays, Tuesdays and Thursdays, 18:00 to 21:00. The text service runs Monday to Friday, 18:00 to 21:00.

Cost: not published on the page read.

National Gambling Helpline, 0808 80 20 133

GamCare operates the National Gambling Helpline for anyone affected by gambling, their own or someone else's, by phone, live chat, WhatsApp, email and peer-support spaces.

Tel: 0808 80 20 133

WhatsApp: 0808 80 20 133, the same number

Hours: available 24 hours a day, every day of the year, in GamCare's own words.

Cost: free, the label the site prints beside the number.

Narcotics Anonymous UK, 0300 999 1212

Narcotics Anonymous in the United Kingdom runs a helpline for anyone with a drug problem, alongside its meeting finder.

Tel: 0300 999 1212

Hours: 10:00 until midnight.

Cost: not published on the page read.

Dementia Support Line, 0333 150 3456

The Alzheimer's Society's Dementia Support Line offers information, advice and emotional support to anyone affected by dementia, answered by dementia advisers. The society states that calls are recorded for training and quality.

Tel: 0333 150 3456

Tel, Welsh-language support: 03300 947 400

Relay UK: 18001 0333 150 3456

Hours: Monday to Wednesday, 09:00 to 20:00; Thursday and Friday, 09:00 to 17:00; Saturday and Sunday, 10:00 to 16:00.

Cost: calls are charged at the standard local rate, in the society's own words.

Languages: English and Welsh, and an interpreter can be arranged for another language. The society's instruction is to call the main number and say the English word for the language you would like to use.

Cruse Bereavement Support, 0808 808 1677

Cruse Bereavement Support runs a helpline staffed by trained bereavement volunteers, offering emotional support to anyone in the country affected by grief. The charity states that volunteers will not share what you have told them with anyone else, unless you are in danger.

Tel: 0808 808 1677

Hours: Monday, Wednesday, Thursday and Friday, 09:30 to 17:00; Tuesday, 13:00 to 20:00. The helpline is closed on Saturdays and Sundays, which the legacy version of this page did not say.

Cost: free.

Rural Support, 0800 138 1678, for farming families in Northern Ireland

Rural Support is a listening and signposting service for farmers and farming families across Northern Ireland. It covers mental health alongside farm business, finance, animal health and regulation.

Tel: 0800 138 1678

Hours: the support team is there Monday to Friday, 09:00 to 21:00. The service states that voicemail and other support options are available at all other times.

Cost: freephone.

Birmingham and Solihull Mental Health Helpline

Birmingham Mind runs the Birmingham and Solihull Mental Health Helpline, a listening line for that area. It is an independent local Mind, not the national charity.

Tel: 0121 262 3555

Freephone: 0800 915 9292

Hours: 09:00 to 23:00, every day.

Cost: the second number is a freephone.

Dial House, Leeds Survivor-Led Crisis Service

Leeds Survivor-Led Crisis Service offers emotional support to people in Leeds and West Yorkshire who are in crisis, anxious, depressed or lonely, through Dial House and its sister services. It is run by a survivor-led organisation.

Tel: 0808 800 1212

Hours: not published on the pages read. Please check the organisation's own site for its current opening hours, which is what the previous version of this page advised and remains the honest instruction.

Cost: not published.

Edinburgh Crisis Centre, 0808 801 0414

Edinburgh Crisis Centre is a confidential team for people in Edinburgh who are in mental health crisis, reachable by phone, text or email. From there a video appointment or a same-day face-to-face appointment can be arranged.

Tel: 0808 801 0414

Text: 07974 429 075

Hours: the freephone, the text number and the email are open 24 hours a day, 7 days a week, in the centre's own words.

Cost: freephone.

Oxford Nightline, for Oxford students

Oxford Nightline is a listening and information service run by and for students of Oxford and Oxford Brookes universities, with an instant-message route alongside the phone.

Tel: 01865 270270

Hours: 20:00 to 08:00, from 0th week to 9th week of Oxford term time, as this page has carried them. The organisation publishes no hours on the page read, so the figure is neither confirmed nor contradicted.

Cost: not published.

MindLine, the local Mind listening lines

MindLine is a family of listening services run by local Mind charities, for anyone who needs to talk about emotional or mental health distress, including anxiety, depression, loneliness, self-injury, suicidal feelings, trauma, loss, or worry about a family member or friend. Each line covers its own area.

We could not open the operator's own website in this pass, so the seven contacts below are printed as the previous version of this page printed them, and marked. Please check before relying on one. If a local line does not answer, Samaritans above answers at any hour, anywhere in the country.

Tel, unverified, Mind in Somerset: 0800 138 1692

Tel, unverified, Mind in Somerset: 01823 276 892

Tel, unverified, for people who identify as trans, agender, gender fluid or non-binary: 0300 330 5468

Tel, unverified, Bristol: 0117 203 4419

Tel, unverified, Cumbria: 0300 561 0000

Text, unverified, Cumbria: 81066, texting the word Mind

Tel, unverified, South Devon and Torbay: 0300 330 5464

Mental Health Matters, the veterans service for the Midlands, the South West and the East

Mental Health Matters runs an emotional support line for veterans. Its own page lists the same number for the Midlands, for the South West and for the East of England, so the service covers three regions on one number, which is wider than the label the previous version of this page gave it.

Tel: 0300 323 0139

Hours: available 24 hours a day, 7 days a week, in the organisation's own words.

Cost: not published.

While you are waiting to be answered

A line that is open can still be busy, and several lines on this page close in the evening or at weekends. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 999, or go to A&E at your nearest hospital. You do not need an appointment and you do not need to explain yourself well. If it is urgent but not an emergency, call 111 and take the mental health option, or option 2 in Wales.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they phone one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. Samaritans takes calls from people worried about someone else, not only from the person in crisis, and so does HOPELINE247, which was set up partly for exactly that. If the person you are worried about is a child, the NSPCC helpline is for adults in your position.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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Important: TherapyRoute does not provide medical advice. All content is for informational purposes and cannot replace consulting a healthcare professional. If you face an emergency, please contact a local emergency service. For immediate emotional support, consider contacting a local helpline.

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