Suicide Hotlines and Crisis Lines in Spain

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by psychologists, trained volunteers or specialist staff, depending on the service. If you are not in Spain, the worldwide list is organised by country.

Spain's national line for suicidal thoughts and behaviour is the 024. It is free, it is confidential, and the Ministry of Health states that it answers 24 hours a day, 365 days a year, anywhere in Spain. It leads this page because it already led the previous version, and because the evidence still puts it first.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. What each service costs is set out beside it below. Several of these lines are free, and where an organisation publishes no call cost we say so rather than guess.

If you do not speak Spanish, two entries below are for you. Samaritans in Spain answers in English, and the 016 answers by telephone in 53 languages. Most other services, the 024 included, publish nothing about the languages they answer in, so this page does not claim one for them.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN SPAIN

Each number below was checked in September 2026 at the operating organisation's own website, or at an official Spanish government page.

Notice an error or a missing service? Please tell us so we can correct it.

112, Spain's emergency number

Línea 024, the national suicide line

Teléfono de la Esperanza, 717 003 717

Fundación ANAR, for children and adolescents

Teléfono contra el Suicidio, 911 385 385

016, for violence against women, in 53 languages

Samaritans in Spain, 900 525 100, in English

Telèfon de Prevenció del Suïcidi, 900 925 555, Barcelona

Telèfon de l'Esperança, Barcelona

Teléfono de la Esperanza, the Madrid centre

Psikevirtual, Madrid

While you are waiting to be answered

If you are worried about someone else

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112, Spain's emergency number

Spain runs one general emergency number. It did not appear anywhere on the previous version of this page.

The Punto de Acceso General, the government's own citizen portal, states it plainly: "En España el número general de acceso a los servicios de urgencia es el 112." The same page sets out what it covers and what it costs: "Atiende todo tipo de urgencias (sanitarias, accidentes, situaciones de riesgo, etc). Funciona en todo el territorio nacional. Las llamadas son gratuitas, tanto desde líneas fijas como móviles."

It adds two things worth knowing on a page read by visitors and new arrivals. Calls work "desde teléfonos móviles incluso cuando éstos están bloqueados, cuando no tienen una tarjeta SIM activa, o cuando la cobertura de su proveedor de telefonía móvil no está disponible", from a locked handset, one with no active SIM, or where your own network has no coverage. And "el número que hay que marcar es siempre el mismo: 112, sin necesidad de prefijos nacionales, incluso cuando el teléfono que se usa procede de otro país."

One number, nineteen answering services: the call is taken by the emergency service of the autonomous community you are in. You dial the same number wherever you are.

Emergency: 112

Hours: 24 hours a day, every day. No closing hours are published anywhere.

Cost: free, in the government's own words, from landlines and mobiles alike.

The Ministerio de Sanidad names the same number for imminent danger to life: "En caso de emergencia vital inminente puede llamar directamente al teléfono de emergencias 112."

Línea 024, the national suicide line

The Línea 024 de atención a la conducta suicida is the Government of Spain's own line for suicidal behaviour. The Ministerio de Sanidad promotes and funds it; the calls are answered by Cruz Roja Española.

The Ministry describes the work in its own words: it is "una línea telefónica de ayuda a las personas con pensamientos, ideaciones o riesgo de conducta suicida, y a sus familiares y allegados, básicamente a través de la contención emocional por medio de la escucha activa por los profesionales del 024, la recomendación de que contacten con los servicios sanitarios del SNS o la derivación al 112 en los casos en los que se aprecie una situación de emergencia." It works mainly through emotional containment and active listening, and refers on to health services or to 112 where there is an emergency.

The Ministry also draws a boundary in its own voice: "La línea 024 no pretende reemplazar ni ser alternativa a la consulta presencial con un profesional sanitario cuando sea necesaria." The line is for people with suicidal behaviour or ideation, and for the families and friends of people with suicidal ideation or bereaved by suicide.

Tel: 024

Chat: the 024 online chat, linked from the Ministry's own page

Sign language: video interpretation in Spanish sign language, also linked from the Ministry's own page

Email: atencionlinea024@cruzroja.es

Hours: "disponible las 24 horas del día, los 365 días del año", 24 hours a day, 365 days a year.

Cost: "gratuito", free.

Languages: not published. The pages read are in Spanish and make no multilingual claim, so none is made here.

Teléfono de la Esperanza, 717 003 717

The Teléfono de la Esperanza is a volunteer-answered emotional-support and crisis line, organised as 35 local centres across Spain behind one national number. Its own top bar labels that number its "Teléfono de Atención en Crisis". Its crisis-intervention page describes the service in four words of its own: "Servicio urgente, gratuito, anónimo y especializado", an urgent, free, anonymous and specialised service.

The organisation publishes two numbers for the same service and says which is which: "Llama al 914 59 00 55 (fijo) / 717 003 717 (móvil)." Call the landline, or call the mobile. Both are below, the mobile first.

On its chat, the organisation says: "Las conversaciones son anónimas. Te atenderá la persona voluntaria disponible en ese momento." Conversations are anonymous, and whichever volunteer is free at that moment answers.

Tel, mobile: 717 003 717

Tel, landline: 914 59 00 55

Chat: telefonodelaesperanza.org

Email: info@telefonodelaesperanza.org

Email, for any question about emotional health: ayuda@telefonodelaesperanza.org

Email, if you have thought about suicide: tesuic@telefonodelaesperanza.org, which the organisation names as its specialist route

Hours, telephone: "Servicio de Orientación telefónica 24h", a telephone service open 24 hours, in the organisation's own heading on its crisis-intervention page.

Hours, chat: the chat is not open at all hours. "Horario: De Lunes a Domingo de 18:00h-00:00h", Monday to Sunday, 18:00 to 00:00. The organisation's own chat panel says the same thing: for the rest of the day, use the telephone. Its crisis page adds who the chat is for: "Especialmente pensado para menores de 29 años y accesible a personas con dificultades del habla", especially intended for people under 29 and accessible to people with speech difficulties.

Cost: "gratuito", free.

Languages: not published.

Fundación ANAR, for children and adolescents

Fundación ANAR runs Spain's national helpline for children and young people. In its own words: "En el Teléfono ANAR de Ayuda a Niños/as y Adolescentes damos respuesta inmediata a cualquier problema que pueda afectar a un menor de edad: dificultades de relación, violencia en sus diferentes formas, problemas psicológicos entre otros. Cualquier niño/a o joven puede marcar nuestro número, que es gratuito y confidencial, y encontrará al otro lado un psicólogo/a que le va a escuchar el tiempo necesario."

Any child or young person can dial it, at no charge and in confidence, and a psychologist answers and listens for as long as is needed. Three coordinated departments sit behind the line: psychological, social and legal. The Ministerio de Igualdad's own 016 page routes callers who are minors to this number, which is a government service directing its own callers here.

Tel: 900 20 20 10, which ANAR publishes for calls "desde toda España"

Tel: 116 111, the European harmonised child helpline number, which ANAR additionally offers in Aragón, Asturias, Baleares, Canarias, Castilla-La Mancha, Castilla y León, Ceuta, Extremadura, La Rioja, Navarra, Madrid, Melilla, Murcia and the Comunidad Valenciana

Chat: the ANAR chat, published by the organisation as a channel of the same service

Hours: "24 horas", "365 días del año", at any hour, every day of the year.

Cost: "Servicio gratuito", free.

Languages: not published.

Teléfono contra el Suicidio, 911 385 385

The Teléfono contra el Suicidio is run by the Asociación La Barandilla with the social body ASISPA. The line's own site states its ownership plainly: "El Gabinete psicológico Área de Atención y Prevención del Suicidio 911 385 385, ha sido creado por la Asociación la barandilla y la entidad social ASISPA."

Its purpose in the association's own words: "Estamos aquí para ayudarte a buscar una salida, no estás solo, la desesperanza y el dolor son temporales, no permanentes." We are here to help you look for a way out; you are not alone, and hopelessness and pain are temporary rather than permanent. The project also runs follow-up care for people who have attempted suicide or are at risk of doing so, in person and online.

It is national in the association's own words: "Este teléfono estará al servicio de cualquier persona en toda España."

Tel: 911 385 385

Email: info@telefonocontraelsuicidio.org

Hours: not published. The organisation states on one page that the line is answered at any hour by mental-health professionals, but that page is written in the future tense because it announces the line's creation, and no current page of its three sites states opening hours. We report that rather than repeat a claim we cannot stand behind. If nobody answers, the 024 above is free and answers at any hour.

Cost: not published. 911 is a Madrid geographic prefix, so this is very unlikely to be a freephone number.

Languages: not published.

016, for violence against women, in 53 languages

The 016 is run by the Delegación del Gobierno contra la Violencia de Género, in the Ministerio de Igualdad. In the ministry's own words it provides a "servicio telefónico de información, de asesoramiento jurídico y de atención psicosocial inmediata por personal especializado a todas las formas de violencia contra las mujeres", information, legal advice and immediate psychosocial care by specialist staff, covering all forms of violence against women.

It is on this page because of that middle clause. The ministry describes "atención psicosocial inmediata para todas las personas que necesiten contención emocional y acompañamiento psicosocial inmediato", available at any hour, which is the same function the 024 performs, for a population that reaches crisis pages in large numbers. It refers emergencies to 112, callers who are minors to ANAR, and trafficking calls to the Interior ministry's own line.

One practical detail the ministry publishes: handset manufacturers have implemented functions so that calls to 016 are not stored in the phone's call log.

Tel: 016

WhatsApp: 600 000 016, which the ministry states takes WhatsApp messages and not calls

Text phone: 900 116 016

Chat and email: the ministry's own 016 page, and 016-online@igualdad.gob.es

Hours: general information and immediate psychosocial care, "servicio 24 horas de lunes a domingo", at any hour, seven days a week. Legal advice runs "de 8 a 22h de lunes a domingo", 08:00 to 22:00 daily.

Cost: "Gratuito", free.

Languages: 53 by telephone, at any hour: the ministry names "castellano, catalán, euskera, gallego, inglés, francés, alemán, portugués, chino mandarín, ruso, árabe, rumano, búlgaro, tamazight y otros 39 idiomas a través de un servicio de tele-traducción". Email and chat run in Spanish, Catalan, Basque, Galician, Valencian, English and French. The service is also accessible to people who are deaf, hard of hearing, have a speech difficulty or low vision.

Samaritans in Spain, 900 525 100, in English

Samaritans in Spain is a listening service in English, operated by Costa Blanca Samaritans and a member of Befrienders Worldwide. It states its own constitution plainly: it is registered with the Generalitat Valenciana as a not-for-profit organisation, and "We are NOT a religious organisation."

Its own description of who should call: "IF you are going through a tough time · IF your thoughts and feelings are distressing you · IF you want to talk to someone who is trained to listen · IF you want to be heard in confidence, without judgement".

You can reach it from anywhere in Spain and the islands, in its own words. Its listening service is limited by language rather than by territory.

Tel: 900 525 100

Hours: "You can call us between 10am and midnight every day", 10:00 to midnight, daily, in the organisation's own words.

Cost: freephone. The organisation prints it as "Call FREEPHONE 900 525 100".

Languages: English only, and the organisation says so in both languages: "we are available to ALL English speakers over 18, (lo siento, sólo servicio en inglés), irrespective of nationality." The age limit is its own.

Telèfon de Prevenció del Suïcidi, 900 925 555, Barcelona

This is a dedicated suicide-prevention line run by the Fundació Ajuda i Esperança with Barcelona City Council and the Generalitat de Catalunya. The council's own words: "El servei funciona en col·laboració amb la Fundació Ajuda i Esperança, tot habilitant una línia vinculada al Telèfon de l'Esperança per atendre específicament les trucades on es presentin ideacions o conductes suïcides, així com aquelles experiències properes."

Its English page adds who answers: "A team of five trained and selected volunteers takes calls from anyone experiencing suicidal thoughts or behaviours. The 900 925 555 helpline is coordinated and supervised by a group of psychologists and a committee of experts."

It is a Barcelona service, and part of a Barcelona suicide-prevention strategy launched in 2020. Whether it also covers the rest of Catalonia is not something we could establish, so we do not claim it either way.

Tel: 900 925 555

Hours: "És gratuït i està operatiu les 24 hores del dia i els 365 dies de l'any", at any hour, every day of the year, per Barcelona City Council.

Cost: free, in the council's own words.

Languages: not published. The operating foundation publishes in Catalan and Spanish.

Telèfon de l'Esperança, Barcelona

This is the general emotional-support line of the Fundació Ajuda i Esperança in Barcelona. It is a different service from the foundation's dedicated suicide-prevention number above, and a different organisation from the national Teléfono de la Esperanza in Madrid, despite the similar name.

The foundation publishes the number in its own site header, alongside two chat services it names itself: one emotional-support chat for young people and one for people caring for someone else.

Tel: 93 414 48 48

Chat, for young people and for carers: 679 333 363

Chat, Obro Feel: 680 354 155

Hours: not published on any page we read. If you need a line whose hours are published, the 024 above answers at any hour.

Cost: not published. 93 is a Barcelona geographic prefix, so we make no free-call claim.

Languages: Catalan and Spanish, on the evidence of the site's own language switcher. The foundation does not state this as a service claim.

Teléfono de la Esperanza, the Madrid centre

This is the Madrid centre of the national Teléfono de la Esperanza, at C/ Raimundo Fernández Villaverde 55, planta baja, local nº 2, 28003 Madrid. It is one of the organisation's 35 local centres.

It is the centre's own contact number rather than a second crisis line. For immediate support, use the national number, 717 003 717, which answers at any hour.

Tel: 91 459 00 50

Email: madrid@telefonodelaesperanza.org

Hours: not published for the centre.

Cost: not published. It is a Madrid geographic number.

Languages: not published.

Psikevirtual, Madrid

Psikevirtual is a service of the association Amalgama Social. Its own description of the line: "Call center gratuito atendido por estudiantes de psicología, supervisado y gestionado por nuestro equipo de psicólogos", a call centre at no charge, answered by psychology students and supervised and managed by its own team of psychologists.

Its invitation: "Llama gratuitamente las 91 290 71 77 si estás atravesando una crisis, momentos de tristeza, ansiedad, etc. y quieres ser atendido inmediatamente por nuestros psicólogos licenciados en prácticas." Call at no charge if you are going through a crisis, or moments of sadness or anxiety, and want to be seen immediately by its qualified trainee psychologists. The service began in 2020.

Tel: 91 290 71 77

Hours: not published for this line. The previous version of this page said 10:00 to 20:00, Monday to Friday. Nothing on the organisation's own site states hours for the crisis line, so we report that rather than repeat a window we cannot source.

Cost: free to the caller, in the organisation's own repeated words. It is a Madrid geographic number, so your own operator may still charge for the call; the organisation does not address that.

Languages: not published.

While you are waiting to be answered

A line that is open can still be busy, and several of the services above publish no hours at all. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 024, which is free and answers at any hour, or 112, or go to the emergency department of your nearest hospital. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they phone one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. The 024 says in the Ministry's own words that it is for families and friends as well as for the person at risk, and it answers at any hour.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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