Suicide Hotlines and Crisis Lines in South Sudan

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. If you are not in South Sudan, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. What each service costs is set out beside it below, where the organisation publishes it.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN SOUTH SUDAN

Each number below was checked in September 2026 at the operating organisation's own website.

Notice an error or a missing service? Please tell us so we can correct it.

In an emergency

UNHCR South Sudan helpline, for people affected by sexual and gender-based violence

Crown the Woman (CREW) 623, for women and girls

While you are waiting to be answered

If you are worried about someone else

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In an emergency

We could not read an emergency number for South Sudan on any official government page, and the numbers that circulate online contradict one another, so this page does not print one. Printing a number no official source stands behind would be worse than saying plainly that we could not verify one.

The route we can stand behind is in person: go to the emergency department of your nearest hospital, at any hour. In Juba, the psychiatric unit at Juba Teaching Hospital is the country's public psychiatric service. If you are in a camp or humanitarian setting, the health services operating there can refer you to mental health and psychosocial support.

UNHCR South Sudan helpline, for people affected by sexual and gender-based violence

UNHCR South Sudan publishes a helpline on its own help site for people who have experienced sexual and gender-based violence. The page states plainly that men and boys as well as women and girls can be affected. UNHCR describes its role as providing "quality survivor-centred case management, including counselling and referral to available multi-sectoral services", including "Structured psychosocial services". This is a counselling-and-referral line, not a suicide-prevention line, and the site's primary audience is refugees and other persons of concern.

In the organisation's own words: "please contact the UNHCR helpline 092 277 76 82 from 7am to 7pm".

Tel: 092 277 76 82

Hours: from 7am to 7pm, in the organisation's own words.

Cost: not published.

Crown the Woman (CREW) 623, for women and girls

Crown the Woman - South Sudan (CREW) is a women-founded, women-led South Sudanese non-governmental organisation based in Juba, working on women's rights and gender-based violence. Its own About page includes among its activities "psychosocial support to heal and comfort traumatized women who are affected in various ways (e.g. gender based violence, war trauma)" and "psychosocial support through counseling and primary healthcare".

The organisation publishes its numbers as contact lines. It does not publish hours, so if you call and no one answers, the in-person route above is open at any hour.

Tel: 623 — published by the organisation as "Call 623 Toll Free".

Tel: +211 929226194

Email: info@crownthewoman.org

Hours: not published.

Cost: the short code is published as toll free; nothing further is stated.

While you are waiting to be answered

Neither line above publishes round-the-clock hours, and one publishes no hours at all. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, go to a hospital emergency department. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to go with them to a hospital, or to sit with them while they call one of the numbers above if their situation fits. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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