Suicide Hotlines and Crisis Lines in Saudi Arabia

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by doctors, psychologists, social workers or counsellors, depending on the service. If you are not in Saudi Arabia, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. Where a service publishes what it costs, that is stated beside it below. Most of the ministries running these lines publish no cost at all, and where that is so the page says so rather than guessing.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN SAUDI ARABIA

Each number below was checked in August 2026 at the operating ministry's own website, or in the National Numbering Plan of the Communications, Space & Technology Commission, the national numbering regulator.

Notice an error or a missing service? Please tell us so we can correct it.

Emergency numbers, and which body answers each one

Ministry of Health 937 Call Centre, answered day and night

Psychological Consultation Centre, 920033360

Domestic Violence Reporting Center, 1919

Child Helpline 116111, for readers under 18

While you are waiting to be answered

If you are worried about someone else

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Emergency numbers, and which body answers each one

Saudi Arabia runs several short emergency codes. The National Numbering Plan of the Communications, Space & Technology Commission records which body each code is assigned to, and that is the source for every code here.

Ambulance: 997 — assigned to the Saudi Red Crescent.

Police: 999

Civil Defense, for fire and rescue: 998

Security reports: 911 — listed against the Ministry of Interior.

These codes are published side by side in the numbering plan, so use the one that fits your situation. In a medical emergency, 997 is the ambulance service.

Ministry of Health 937 Call Centre, answered day and night

The Ministry of Health's 937 line is the Kingdom's round-the-clock health call centre. The Ministry describes it as a service to "Provide 24/7 medical consultation through doctors", alongside receiving health complaints and giving guidance in poisoning cases.

Read that description carefully before you call. It is a general health line answered by doctors, and the Ministry's pages do not describe its staff as trained in mental health crisis response. It belongs on this page because it answers at any hour, and a doctor at two in the morning is a real route to help.

The Ministry states that "Services are offered in seven languages: Arabic, English, French, Urdu, Indonesian, Farsi, and Turkish", which matters if Arabic is not your language.

Tel: 937 from within Saudi Arabia.

Tel: 00966920005937 from outside the Kingdom, as the Ministry itself prints it.

Hours: 24/7, in the Ministry's own words.

Cost: not published on the Ministry pages we read.

Psychological Consultation Centre, 920033360

This is the Ministry of Health's telephone psychological consultation service, and the closest thing Saudi Arabia has to a national mental health line. The Ministry's Arabic page says the centre receives psychological consultations of every kind, from all regions of the Kingdom and for all segments of society, given by trained mental health specialists.

The Ministry publishes the hours in two forms, and they do not quite agree. Its English page says the line operates "12 hours a day (from 8:00 a.m. to 8: 00 p. m.), except on Saturdays from 1:00 p.m. to 8:00 p.m." Its Arabic page says the centre runs twelve hours a day, from eight in the morning until eight in the evening, and also operates on Saturday from one in the afternoon until eight in the evening.

Both versions agree on the part that matters most: this is a daytime service, and it closes at eight in the evening. After that, the routes that answer are in the section above and the emergency numbers at the top of this page.

Tel: 920033360

Hours: daytime, closing at 8 pm; the Ministry's two language pages describe the schedule differently, as quoted above.

Cost: not published on the Ministry pages we read.

Domestic Violence Reporting Center, 1919

The Ministry of Human Resources and Social Development runs 1919 for reports of harm and violence within a family. Its remit, in the ministry's words, covers protection against domestic violence "of all forms of exploitation; physical, psychological, or sexual mistreatment, or the threat thereof".

The ministry states that the centre "has trained and highly qualified psychologists and social workers to provide advice for callers at 1919 on a 24/7 basis in strict confidentiality", and that reports are received "across the Kingdom of Saudi Arabia". Of every line on this page, it is the only one answered around the clock by psychologists and social workers.

Its scope is specific. This is a line for harm and family violence, not a general crisis line, so call it when your situation fits that remit.

Tel: 1919

Hours: 24/7, in the ministry's own words.

Cost: not published on the ministry page we read.

Child Helpline 116111, for readers under 18

116111 is the Child Helpline, allocated in the national numbering plan to the Family Safety Program. It is a line for people under 18. The Ministry of Education has described it as the free child support line, a place that offers advice and support "in full confidence and privacy, within defined limits", and it is for all children, not only children experiencing violence.

Two honest cautions. The Program's own website could not be reached when we checked, so the description above comes from the Ministry of Education and dates from a school campaign a few years ago. And no page we could read publishes the line's hours, so do not rely on it answering at night.

Tel: 116111

Hours: not published on any page we could reach.

Cost: free, in the Ministry of Education's words.

While you are waiting to be answered

Some of these lines keep daytime hours, and a line that is open can still be busy. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 997 for an ambulance or 999 for the police, or go to a hospital emergency department. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they call one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. The same lines are open to you.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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