Suicide Hotlines and Crisis Lines in Luxembourg

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by trained volunteers or professional counsellors, depending on the service. If you are not in Luxembourg, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. What each service says about cost is set out beside it below, because not every service in Luxembourg publishes what a call costs.

Language matters here. Luxembourg has three national languages and a large international population, so each service's published language availability is listed beside it. Where a service does not publish its languages, this page says so rather than guessing.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN LUXEMBOURG

Each number below was checked in August 2026 at the operating organisation's own website, or at an official Luxembourg government page.

Notice an error or a missing service? Please tell us so we can correct it.

Emergency numbers, and what each one is for

SOS Détresse, 45 45 45, the general listening line

Kanner-Jugendtelefon 116 111, for children and young people

Elterentelefon 8002 4444, for parents and carers

The 2060 1060 helpline, for anyone affected by violence

While you are waiting to be answered

If you are worried about someone else

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Emergency numbers, and what each one is for

Luxembourg runs two emergency numbers, answered by different bodies.

Fire and ambulance: 112

The government's guichet.lu page says that in an emergency needing the fire service or an ambulance you should "composez gratuitement le 112", that is, call 112 free of charge. The same page states the number is available "24h/24 et 7j/7" and that calling it puts you through to the Corps grand-ducal d'incendie et de secours.

Police: 113

The police describe 113 as the free emergency number for "urgence, de danger ou de menace", meaning emergency, danger or threat. Their page adds that the police can also be reached by SMS through the Silent Call function in the police mobile application.

Luxembourg has no national three-digit mental health line. The listening lines below are the services that exist instead, and each keeps its own hours.

SOS Détresse, 45 45 45, the general listening line

SOS Détresse is the country's general emotional-support line for adults, open to anyone. In its own words: "On the other end of the phone, chat, or email, the person is welcomed by volunteers specially trained in listening. They are not psychologists or therapists, but individuals who offer a sincere space for human-to-human connection."

The organisation states its own limits plainly: "Our listening services, whether by phone, email, or chat, provide one-time, anonymous support and are offered by trained volunteers. They do not replace therapy or long-term care." It also directs acute emergencies elsewhere: "In acute emergencies, please contact emergency services at 112."

On privacy, the organisation says: "No personal information is shared during the call to ensure your anonymity and the neutrality of the volunteer", and that none of the incoming calls are recorded.

Tel: + 352 45 45 45

Hours: every day from 11:00 to 23:00, and until 03:00 on Friday and Saturday nights. In the organisation's own French: "tous les jours de 11h à 23h et les vendredis et samedis jusqu'à 3h du matin."

Cost: not published for the telephone line.

Languages: the organisation says of its English service: "Our English-speaking volunteers are here to listen to you on Wednesdays, Saturdays, and Sundays from 11 AM to 11 PM." It describes English as being for "those who do not speak one of our three national languages", but does not print a full list of the languages the general line answers in.

Chat: chat with SOS Détresse, open "Mondays and Thursdays from 5 p.m. to 9 p.m." The chat page says: "It's anonymous, free, and secure."

Email: written counselling by email, which needs an account. The email page says the service is "free, confidential, and available 24/7", meaning you can write at any hour, and adds: "We usually respond within a maximum of 3 days." It is not a same-day channel, so if you need someone now, phone instead.

Kanner-Jugendtelefon 116 111, for children and young people

The Kanner-Jugendtelefon, or KJT, is a listening and counselling line for children and young people. In its own words: "Are you having a problem at school, at home, with your friends, with your parents or your siblings.... You can call us. We will listen to you, we will help you find an answer to your question or a solution to your problem."

The organisation's page says of the line: "Es ist gratis / Die Telefonverbindung ist kostenlos", that is, it is free and the telephone connection costs nothing. The same page says it is anonymous, and that no one else will learn what you discuss.

Tel: 116 111

Hours: Mondays 17:00 to 22:00, Tuesdays 14:00 to 22:00, Wednesdays 17:00 to 22:00, Thursdays 14:00 to 22:00, Fridays 14:00 to 22:00, Saturdays 14:00 to 20:00. No Sunday hours are published, and the line is not round the clock.

Languages: English is available on Thursdays, announced by the operator in June 2026. For the written service the operator says: "You can write to us in Luxembourgish, German, French or English." The spoken languages of the other days are not published.

Online: written counselling with the KJT.

Elterentelefon 8002 4444, for parents and carers

The Elterentelefon is the KJT's line for adults. In the organisation's own words: "The KJT 'Elterentelefon' is a telephone helpline. We offer counselling, guidance and information to parents, grandparents and other adults with responsibility for children and young people."

It is answered by staff rather than volunteers: "All KJT counsellors working on the 'Elterentelefon' helpline are qualified, well-trained professionals." On cost, the organisation says: "Our services are anonymous and completely free of charge."

Tel: 8002 4444

Hours: in the organisation's own words: "Mondays 9am to noon, 6pm to 8pm (only English) / Tuesdays 9am to noon / Wednesdays 9am to noon, 5pm to 8pm / Thursdays 9am to noon / Fridays 9am to noon". It is a weekday service, not a round-the-clock one.

Languages: the Monday evening slot, 6pm to 8pm, is the published English provision. Other-language availability is not published.

The 2060 1060 helpline, for anyone affected by violence

This is a scoped line, not a general emotional-support line: it is for people affected by violence in any form, and for the people around them. It is run by the Centre national pour victimes de violences, a government service, and it is the only helpline in Luxembourg that answers at every hour.

In the government's words, the centre "is transforming its emergency number, 20 60 10 60, into a national helpline for victims of all forms of violence, available around the clock." The official description continues: "The helpline offers a listening ear, as well as information and guidance to individuals facing situations of violence and to those close to them. All staff have received specialised training delivered by SOS Détresse, ensuring that calls are handled professionally, appropriately and with care."

The team behind the line includes "social workers, educators, nurses and psychologists", in the government's own words.

Tel: 2060 1060

Hours: 24/7, since 1 May 2026.

Cost: not published.

Languages: not published.

While you are waiting to be answered

These lines keep set hours, and a line that is open can still be busy. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 112 or 113, or go to a hospital emergency department. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they call one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. The same lines are open to you.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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