Suicide Hotlines and Crisis Lines in Guatemala

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The two lines on this page are answered within state and non-governmental services for women experiencing violence, and each serves the group it states. If you are not in Guatemala, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. Neither of the lines below publishes what a call costs, so that is stated beside each rather than guessed.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN GUATEMALA

Each number below was checked in September 2026 at the operating organisation's own website, or at an official Guatemalan government page.

Notice an error or a missing service? Please tell us so we can correct it.

Emergency numbers, and what each one is for

Línea 1572, the state line for women experiencing violence

Línea 1539, GGM's CAIMUS emergency line

While you are waiting to be answered

If you are worried about someone else

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Emergency numbers, and what each one is for

Guatemala does not use a single emergency number. Each service has its own, and all of the numbers below were read on the National Disaster Reduction Coordination agency's (CONRED) own emergency-numbers page.

Police (Policía Nacional Civil): 110. The same page lists 120 as a second PNC line.

Fire and ambulance (Bomberos Voluntarios): 122

Fire and ambulance (Bomberos Municipales): 123

Red Cross (Cruz Roja Guatemalteca): 125

Disasters (CONRED): 119

Departmental fire brigades (Bomberos Departamentales): 1554

Road assistance (PROVIAL): 1520

Línea 1572, the state line for women experiencing violence

Línea 1572 is the call centre of the Modelo de Atención Integral para Mujeres Víctimas de Violencia I'x Kem (MAIMI), run by the Ministerio Público together with thirteen other state institutions. It is a support-and-response line for women in situations of violence, not a general emotional-support line: it gives attention and takes reports, within what the government portal describes as "a co-ordinated and specialised institutional response, with access to legal, social, health, education and economic-empowerment services".

The government portal states: "Remote attention 24 hours a day, 365 days a year, nationally, through the 1572 line, the Panic Button, and a WhatsApp service for women with hearing disability." A WhatsApp channel exists for women with hearing disability, but no number for it is published on the page we read, so none is printed here.

Tel: 1572

Hours: 24 hours a day, 365 days a year, in the source's own words: "las 24 horas del día los 365 días del año".

Cost: not published.

Línea 1539, GGM's CAIMUS emergency line

Grupo Guatemalteco de Mujeres (GGM) has supported women survivors of violence since 1988 and opened the country's first support centre in 1991. Its Centros de Apoyo Integral para Mujeres Sobrevivientes de Violencia (CAIMUS) provide, in the organisation's own words, "comprehensive care to women survivors of violence, from a feminist approach and from the perspective of women's human rights", including psychological attention, medical attention, legal support and temporary shelter for women at high risk and their children.

1539 is published as the emergency number of GGM CAIMUS Guatemala, the capital centre. The CAIMUS model operates as a network across the country, but the regional centres publish their own local numbers; the organisation's CAIMUS page lists centres in Escuintla, Rabinal, Suchitepéquez, Quetzaltenango, Chimaltenango, Antigua, San Juan Sacatepéquez, Cobán, Totonicapán, Sololá, San Lucas Tolimán, San Lucas and San Marcos.

Tel: 1539 (emergencia)

Tel: 2507-1010 (Recepción, CAIMUS Guatemala)

Email: caimusguatemala@ggm.org.gt

Hours: not published. Neither the CAIMUS page nor the GGM homepage publishes operating hours for 1539. If you call and no one answers, the emergency numbers at the top of this page are open at any hour.

Cost: not published.

While you are waiting to be answered

A line that is open can still be busy, and one of the lines above does not publish its hours. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 110, 122, 123 or 125, or go to a hospital emergency department. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they call one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. If you are supporting a woman experiencing violence, the two lines above are also there for the people helping her decide what to do next.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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