Suicide Hotlines and Crisis Lines in Gibraltar

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by health professionals or trained volunteers, depending on the service. If you are not in Gibraltar, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. What each service costs is set out beside it below, because most of these lines state that calls are free and one does not publish what a call costs.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN GIBRALTAR

Each number below was checked in September 2026 at the operating organisation's own website, or at an official Gibraltar government or health authority page.

Notice an error or a missing service? Please tell us so we can correct it.

Emergency numbers, and what each one is for

GHA Mental Health Crisis Service, 111, day and night

GibSams, 116 123, evenings

Childline Gibraltar, 8008, for children and young people

GibSilver, 8000, for people aged 55 and over

Clubhouse Gibraltar, longer-term community support

While you are waiting to be answered

If you are worried about someone else

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Emergency numbers, and what each one is for

Gibraltar's police, health authority and fire service run one shared emergency number, announced jointly by all three services.

All emergencies: 999

The Royal Gibraltar Police, the Gibraltar Health Authority and the Gibraltar Fire and Rescue Service announced "one Emergency number for all three services 999". When you call, an automatic reply offers three options: "Press 1 for Police / Press 2 for Ambulance / Press 3 for Fire".

From a mobile phone: 112

The Gibraltar Fire and Rescue Service's own directory lists the emergency number as "999 (112)"; 112 is the GSM mobile international emergency number.

Accident and Emergency, St Bernard's Hospital: 200 73941

The Government of Gibraltar's health authority contact page lists this number for Accident and Emergency. You can also go there in person.

GHA Mental Health Crisis Service, 111, day and night

The Mental Health Crisis Service is run by the Gibraltar Health Authority, Gibraltar's public health service. In the GHA's own words: "The Crisis Response Service operates 24 hours a day and offers rapid specialist support to people and families experiencing a mental health crisis. Anyone in need can dial 111 at any time."

The GHA describes how a call works: "The 111 call centre will take information to establish the response that is needed, provide immediate support & advice and organise the response or any appointment needed. 111 will continue to monitor the situation and be available to provide support until the appropriate response is in place."

Tel: 111

Hours: 24/7, in the GHA's own words: "operates 24 hours a day".

Cost: not published on the GHA's page.

The GHA's Mental Health Services page also lists the Community Mental Health Team at Coaling Island on 200 42307, open 8am to 5pm Monday to Friday, for non-crisis support.

GibSams, 116 123, evenings

GibSams is a Gibraltar-registered charity listening service, answered by its own trained volunteers in Gibraltar. In its own words: "We offer a listening service to anyone who feels they need to talk and be heard, or who may be experiencing distress, despair or self-harming thoughts." Its stated purpose is "to support anyone experiencing any general emotional distress to reduce the number of suicides in Gibraltar."

Please note the hours: the helpline and live chat are open from 6pm to 11pm, every day of the year, including holidays. GibSams says it intends to increase the operational hours once sufficient volunteers have completed their training. Outside those hours, the GHA crisis line on 111 answers at any time.

Tel: 116 123

Chat: live chat on the organisation's own site, 6pm to 11pm every day.

Text: 5600 3612, texting only.

Hours: 6pm to 11pm, every day of the year.

Cost: free, in the organisation's own words: "All calls are free, confidential and non-judgemental."

GibSams also offers face-to-face support at its office at 50 Line Wall Road, 11am to 1pm on Tuesday, Wednesday and Thursday; for an appointment, call +350 5602 0927.

Childline Gibraltar, 8008, for children and young people

Childline Gibraltar is a free helpline for children and young people. In its own words: "If you feel you need to talk, Childline is here to listen and support you. It's a free, safe, and confidential helpline for children and young people and it's available 5-9pm online and on the phone." Trained listeners answer, and callers do not need to give their name. Teenline is its line for teenagers.

On cost, the organisation says: "You can call Childline for free on 8008 from any phone in Gibraltar, even if you don't have credit. Your call won't appear on any phone bills, so it stays private. We don't record calls."

Tel: 8008 Childline

Tel: 8009 Teenline

Chat: live chat on the organisation's own site.

WhatsApp: 58008288 for Childline, and 58009513 for Teenline.

Email: 8008@childline.gi

Hours: "Open 5pm - 9pm", in the organisation's own words.

Cost: free from any phone in Gibraltar, in the organisation's own words quoted above.

GibSilver, 8000, for people aged 55 and over

GibSilver is "a local listening and befriending service for Gibraltar's over-55s", run by GibSams: "GibSilver is a new service from GibSams, the charity that has been offering free, confidential listening services in Gibraltar since 2017." In its own words: "Our trained volunteers are ready to listen. There is no script, no judgement." Alongside the phone line, a befriending programme offers regular matched calls.

Tel: 8000, Freephone.

WhatsApp: +350 5602 1225

Hours: 6-8pm daily, from the operator's own site.

Cost: Freephone, in the organisation's own words: "You can call us on Freephone 8000".

Unlike the main GibSams helpline, GibSilver states that "all of our calls are recorded and held on a file for 30 days for training and monitoring purposes".

Clubhouse Gibraltar, longer-term community support

Clubhouse Gibraltar is not a crisis line. It is a daytime community mental-health recovery centre: in its own words, "a place where people with mental health difficulties participate in their own recovery process by working and socializing together in a safe and nurturing environment." It offers employment support, social programmes, education, housing support and a health-and-wellness programme, in person at 304A Main Street. If you are in crisis now, use 111 or the lines above; Clubhouse is for the longer term.

Tel: +350 200 68423

Email: admin@clubhousegibraltar.com

Hours: Monday, Wednesday and Thursday 9.00am to 4.30pm; Tuesday 9.00am to 6pm; Friday 9.00am to 3.00pm.

Cost: not published on the organisation's pages.

While you are waiting to be answered

A line that is open can still be busy, and some of the lines above keep evening hours. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects. The GHA crisis line on 111 is answered at any hour.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 999, or 111 for a mental health crisis, or go to Accident and Emergency at St Bernard's Hospital. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they call one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. The GHA states that its crisis service supports "people and families experiencing a mental health crisis", so a family member can call 111 too.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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