Suicide Hotlines and Crisis Lines in France

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by health professionals, trained volunteers or counsellors, depending on the service. If you are not in France, the worldwide list is organised by country.

France has a national suicide prevention number, the 3114, and it leads this page. Two long-standing associations, S.O.S. Amitié and Suicide Écoute, answer their own listening lines at any hour alongside it. Two of the services below answer in English, and they are marked.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. The 3114 works differently from the listening lines, and its entry says how. What each service costs is set out beside it below, and where an organisation publishes no call cost we say so rather than guess.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN FRANCE

Each number below was checked in September 2026 at the operating organisation's own website, or at an official French government page.

Notice an error or a missing service? Please tell us so we can correct it.

France's emergency numbers, 112, 15, 17, 18 and 114

3114, the national suicide prevention number

S.O.S. Amitié, 09 72 39 40 50, day and night

Suicide Écoute, 01 45 39 40 00

SOS Help, 01 46 21 46 46, in English

Fil Santé Jeunes, 0800 235 236, for 12- to 25-year-olds

Nightline France, for students, in French and in English

3919, Violences Femmes Info

119, Allô Enfance en Danger, for children

3040, for students in distress

Other national lines, 3018 and 3133

While you are waiting to be answered

If you are worried about someone else

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France's emergency numbers, 112, 15, 17, 18 and 114

France runs four emergency numbers, plus one further number for people who cannot use a voice call. The government publishes them together, and says of all of them: "Les services sont joignables 24 heures sur 24 et 7 jours sur 7." The services are reachable 24 hours a day, 7 days a week.

Which one you dial matters less than dialling. An operator will pass you on.

Medical emergency, the SAMU: 15

Police: 17

Fire and rescue, the pompiers: 18

Anywhere in Europe: 112

By SMS, video or internet, for deaf, deafblind, hard-of-hearing and aphasic callers: 114

Hours: "24 heures sur 24 et 7 jours sur 7", in the government's own words, and the same page says of 114 specifically: "Ce service fonctionne 24 heures sur 24 et 7 jours sur 7."

Cost: "Tous les appels vers ces numéros sont gratuits et géolocalisés." All calls to these numbers are free and located, and the government adds that they are prioritised. A second government page puts the practical point plainly: these numbers can be dialled from a landline or a mobile "même bloqué ou sans crédit", even one that is barred or has no credit.

How 114 is reached: not by voice. You can send an SMS to 114, use the service at info.urgence114.fr, or use the "urgence 114" app on the App Store and Google Play.

3114, the national suicide prevention number

The 3114 is France's national suicide prevention number, run under the health ministry. Its own site describes who it is for: "Si vous êtes en détresse et/ou avez des pensées suicidaires, si vous voulez aider une personne en souffrance, vous pouvez contacter le numéro national de prévention du suicide, le 3114." If you are in distress or having suicidal thoughts, or you want to help someone who is suffering, you can contact the national suicide prevention number.

Who answers: "Un professionnel du soin, spécifiquement formé à la prévention du suicide, sera à votre écoute." A health professional trained specifically in suicide prevention. The government's own page describes what the line does as listening, assessment, intervention, emergency response, onward referral or follow-up through a crisis, and says it is also for people worried about someone close to them and for professionals.

The 3114 is not an anonymous line, and its own page says so. Under the heading "Confidentialité et gratuité" it states: "Pour permettre une intervention efficace et sécuritaire, les appels sont confidentiels. Le professionnel avec lequel vous échangerez vous demandera de vous identifier et de lui transmettre vos coordonnées." Calls are confidential, and the professional you speak to will ask you to identify yourself and give your contact details, so that help can be sent to you if it is needed. The three listening lines below this entry, S.O.S. Amitié, Suicide Écoute and Nightline, are anonymous. If that difference matters to you, it is worth knowing before you dial.

Tel: 3114

Hours: "24h/24 et 7j/7", printed in those words at the service's own site and at the government's. The government page adds: "Des professionnels répondent 24h/24 et 7j/7."

Cost: free. "Partout en France, l'appel et les services de la ligne 3114 sont gratuits." Everywhere in France, the call and the services of the 3114 are free.

Coverage: "Le 3114 est accessible 24h/24 et 7j/7, gratuitement, en France entière", the whole of France, and the government's page adds "depuis tout le territoire national".

Languages: not published.

S.O.S. Amitié, 09 72 39 40 50, day and night

S.O.S. Amitié is a federation of local listening associations answering one national number, by phone, by chat and by written message. In its own words: "Nous nous relayons pour prendre vos appels jours et nuits 7j/7 au téléphone, de 13h à 3h au chat et sous 48h par messagerie." They take turns to answer, day and night on the telephone, from 13:00 to 03:00 on the chat, and within 48 hours by written message.

Who answers, and how: "La personne qui répondra à votre appel est bénévole écoutant(e). Elle est formée à vous écouter avec une attention compréhensive, sans vous poser de questions indiscrètes, sans vous dire ce que vous devriez faire." The person who answers is a volunteer listener, trained to listen with understanding attention, without asking intrusive questions and without telling you what you should do. The association states its own ethics as anonymity, confidentiality, non-directiveness, no judgement, and respect for the person.

The federation is made up of 45 local associations running 70 listening posts, all reached through the one number below.

If nobody answers, dial again. S.O.S. Amitié publishes its own limit: "S.O.S Amitié, cependant, ne peut répondre qu'à un appel sur trois au téléphone et à un appel sur dix au chat." It can answer one call in three on the telephone and one in ten on the chat. An unanswered call is the volume of calls, not an answer about you.

Tel: 09 72 39 40 50

Chat: sosamitie.org/besoin-aide/chat

Message: sosamitie.org/besoin-aide/messagerie

Hours: the telephone is answered day and night, "7j/7, 24h/24", in the federation's own words. The chat runs "tous les jours, de 13h à 3h du matin", every day from 13:00 to 03:00, with the last conversation taken 15 minutes before the shift ends. A written message gets a reply within 48 hours.

Cost: the federation prints two things on two of its own pages, and we carry both rather than choose. Its main site says "L'écoute à S.O.S Amitié est au prix d'un appel local", the price of a local call. Its chat page describes the same telephone line as "appel anonyme, non surtaxé", an anonymous call at no premium rate, and calls the listening "anonyme et gratuite". The chat itself is free.

Languages: not published.

Suicide Écoute, 01 45 39 40 00

Suicide Écoute is an association devoted solely to suicide prevention. In its own words: "Depuis 1994, Suicide Écoute se consacre entièrement à la prévention du suicide. L'association propose une écoute anonyme, apolitique et aconfessionnelle, 24h/24 et 7j/7." Since 1994, Suicide Écoute has been devoted entirely to suicide prevention, and it offers anonymous, non-political and non-denominational listening, 24 hours a day, 7 days a week.

It is one association answering one number, and it does not publish a sentence claiming national coverage, so we report that rather than assert it.

Tel: 01 45 39 40 00

Hours: "24h/24 et 7j/7", printed three times on the association's own page, in its title, in its body and in its footer as "Appelez 7j/7 - 24h/24".

Cost: the association prints two different things on the same page, and we carry both. Beside the number it says "Appel non surtaxé – Prix d'un appel local", the call is not premium-rate and costs the price of a local call. Its page title calls the line "Ligne Gratuite", a free line.

Languages: not published.

SOS Help, 01 46 21 46 46, in English

SOS Help describes itself as "the English-language emotional support helpline in France". Its calls are answered by trained volunteers: "Our trained volunteer listeners answer calls every day from 3pm to 11pm."

Tel: 01 46 21 46 46

Hours: "We respond to calls for help daily from 3 to 11pm", in the organisation's own words. That is 15:00 to 23:00, every day.

Cost: "price of a local call", printed beside the number in the site's own header.

Languages: English.

Fil Santé Jeunes, 0800 235 236, for 12- to 25-year-olds

Fil Santé Jeunes is an anonymous, free listening and information service for 12- to 25-year-olds, run by the École des Parents et des Éducateurs d'Île-de-France. Its own strapline: "Service anonyme et gratuit pour les 12-25 ans tous les jours de 9h à 23h."

The individual chat is answered by the service's own professionals and needs no registration: "Les chats individuels ne supposent pas d'inscription au préalable, ils sont ouverts à tout internaute souhaitant avoir un échange avec un professionnel de Fil Santé Jeunes." The service calls it "un espace d'échange confidentiel et anonyme", a confidential and anonymous space.

Tel: 0800 235 236

Chat: filsantejeunes.com/tchat-individuel

Hours: the telephone line is open every day from 09:00 to 23:00, "tous les jours de 9h à 23h". The chat closes an hour earlier: "Le chat individuel de Fil Santé Jeunes est ouvert tous les jours de 9 h à 22h", every day from 09:00 to 22:00.

Cost: "gratuit", free.

Languages: not published.

Nightline France, for students, in French and in English

Nightline France is a student peer-listening service. Volunteers who are themselves students, trained in active listening by professionals, answer other students. In its own words: "Tu es étudiant·e et tu traverses une période difficile ? Tu te sens seul·e, stressé·e, anxieux·se ? Ou tu as simplement besoin de vider ton sac, d'être écouté·e ? On est là pour toi. Il n'y a pas de « petit problème » ni de mauvaise raison de nous appeler." There is no problem too small and no bad reason to call.

Nothing is kept: "Ce que tu nous confies reste entre toi et le·la bénévole. Les appels et les tchats ne sont ni enregistrés ni conservés." What you say stays between you and the volunteer, and calls and chats are neither recorded nor kept.

One number now covers the country. Its own announcement: "Un seul et même numéro pour joindre les bénévoles de Nightline, partout en France", and callers "seront redirigé·es vers le plateau proche de chez eux/elles", routed to the listening desk nearest them.

Tel, in French: 0 809 104 104

Tel, in English: 0 809 104 105

Chat: nightline.fr/services-decoute, open the same hours as the line

Hours: "tous les jours, de 21h à 2H30", every day from 21:00 to 02:30. The service page repeats it: "Notre ligne et notre tchat sont ouverts tous les soirs de 21h à 2h30." This is the only line on this page that answers after 23:00 other than the round-the-clock ones.

Cost: "100% gratuit, anonyme, confidentiel et sans jugement", free, anonymous, confidential and without judgement.

Languages: French and English, on two separate numbers.

Who it is for: students. That is narrower than the rest of this page, and it is the service's own scope.

3919, Violences Femmes Info

The 3919 is the national listening, information and orientation line for women subjected to violence, for the people around them, and for professionals. The government's own description: "Écoute, informe et oriente les femmes victimes de violences, et les témoins de ces violences. Traite les violences physiques, verbales ou psychologiques, à la maison ou au travail, et de toute nature." It listens, informs and refers, and it covers physical, verbal and psychological violence, at home or at work. Where a case falls outside its remit it gives a first response and passes the caller on to a service that can help.

The 3919 is not an emergency number. Both government pages say so plainly: "Le 3919 n'est pas un numéro d'appel d'urgence. En cas d'urgence, appelez les forces de sécurité." In an emergency, call the emergency numbers at the top of this page.

Tel: 3919

Hours: "Ouvert 24h sur 24 et 7 jours sur 7", in the government's own words.

Cost: "appel gratuit depuis un téléphone fixe ou mobile en métropole et dans les DOM", a free call from a landline or a mobile in mainland France and the overseas départements. The government adds "Appel anonyme" and "Appel ne figurant pas sur les factures de téléphone", the call does not appear on phone bills.

Coverage: "C'est un numéro d'écoute national", reachable in mainland France and in the DROM.

If you are deaf or hard of hearing: the government publishes that the 3919 is reachable through the operating federation's website, solidaritefemmes.org, or through the Roger Voice app. That route is published by the government; the federation's own site could not be opened from here to confirm it.

Languages: not published. The federation's own site, which would carry this, blocks automated access.

119, Allô Enfance en Danger, for children

The 119 is the national line for any child or adolescent subjected to violence, and for any adult worried about a child. The government describes it as a number "destiné à tout enfant ou adolescent victime de violences ou à toute personne préoccupée par une situation d'enfant en danger ou en risque de l'être". Its own site: "A toute heure du jour ou de la nuit, le 119 est à votre écoute", answered by "45 écoutants professionnels de l'enfance" who take turns around the clock.

A detail that matters to a child being hurt at home, printed in the service's own capitals: "LE 119 N'APPARAÎT SUR AUCUN RELEVÉ TÉLÉPHONIQUE DÉTAILLÉ." The 119 does not appear on any itemised phone bill.

Tel: 119

Chat: allo119.gouv.fr, for under-21s, every day from 15:00 to 21:00

Hours: the telephone line is answered "24H/24 - 7j/7", and the government's page agrees, "24h/24 et 7 jours/7". The chat runs a narrower window, every day from 15:00 to 21:00.

Cost: "APPEL GRATUIT", a free call, and the government adds that it is confidential.

Languages: French sign language is supported through a separate platform, open Monday to Friday from 08:30 to 19:00 and on Saturday from 09:00 to 12:00.

3040, for students in distress

The 3040 is the national line for students in distress, run by the ministry for higher education. The government describes it as a "dispositif d'écoute, d'accompagnement et de signalement pour les étudiants qui vivent des situations de mal-être, de violence ou de discrimination", a service for listening, support and reporting, for students living through distress, violence or discrimination. On the phone a student can be put through to a psychologist or a social worker.

Tel: 3040

Email: 3040@enseignementsup.gouv.fr

Hours, published per territory in local time. Mainland France: Monday to Friday, 10:00 to 21:00, and Saturday, 10:00 to 14:00. Antilles: Monday to Friday, 04:00 to 15:00, and Saturday, 04:00 to 08:00. Guyane: Monday to Friday, 05:00 to 16:00, and Saturday, 05:00 to 09:00. Mayotte: Monday to Friday, 11:00 to 22:00, and Saturday, 11:00 to 15:00. Réunion: Monday to Friday, 12:00 to 23:00, and Saturday, 12:00 to 16:00. The line is closed on Sundays and overnight.

Cost: "Gratuit et confidentiel", free of charge, and confidential.

Languages: not published.

If you are a student calling late: the 3040 closes at 21:00 on the mainland and Nightline France opens at 21:00. The two cover between them.

Other national lines, 3018 and 3133

Two further national lines are worth knowing about. Neither is a general mental-health line, and both are free.

3018, for bullying and online harassment. Run by the association e-Enfance, this is the national number for young people subjected to bullying and to violence online. The government's own words: "Pour poser vos questions de façon anonyme et confidentielle sur le harcèlement scolaire", to ask questions anonymously and in confidence about bullying at school, and separately, a "numéro unique pour les jeunes victimes de harcèlement et de violences numériques".

Tel: 3018

Web and app: e-enfance.org, and the "3018" app on the App Store and Google Play

Hours: "Ouvert 7 jours sur 7, de 9h à 23H", open seven days a week from 09:00 to 23:00.

Cost: "Appel gratuit et anonyme", a free and anonymous call.

3133, for abuse of older and disabled people. The national line for older or disabled people, for the people caring for them, and for anyone who witnesses harm to them. The government's own words: "Écoute, soutien et aide pour les personnes âgées ou handicapées, aux personnes en prenant soin et aux témoins de maltraitances à leur encontre."

Tel: 3133

Hours: "Ouvert tous les jours, de 9h à 20h", open every day from 09:00 to 20:00.

Cost: "Appel et service gratuits", the call and the service are free.

While you are waiting to be answered

A line that is open can still be busy. S.O.S. Amitié publishes that it cannot answer every call that comes in, and an unanswered ring is the number of people calling rather than an answer about you. Dial again, or try another line on this page.

If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 112, or 15 for the SAMU, or go to the emergency department of your nearest hospital. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they phone one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. The 3114 says plainly that it is also for people who want to help someone who is suffering, and S.O.S. Amitié answers day and night. If the person you are worried about is a child, the 119 takes calls from any adult worried about a child.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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