Suicide Hotlines and Crisis Lines in Finland

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by crisis-work professionals, health and social services staff or trained volunteers, depending on the service. If you are not in Finland, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. What each service costs is set out beside it below. Several of these lines are free to call and several are not, and where an organisation publishes no call cost we say so rather than guess.

A note on language, because it decides which of these numbers is any use to you. MIELI's crisis telephone answers in Finnish, and its Swedish-language line has a separate number and shorter hours; both are below. MIELI's Russian-language and Ukrainian-language crisis telephones are closed, by the organisation's own statement on its own pages, and this page does not print either number. MIELI publishes no English-language crisis telephone number at all. The one line here that answers day and night in Finnish, Swedish and English, and in nine further languages through interpreters, is Nollalinja, and it covers violence only. Everything else, including what to do if none of that fits, is in the entry on language below.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN FINLAND

Each number below was checked in September 2026 at the operating organisation's own website, at a Finnish public authority's own page, or at the government service registry.

Notice an error or a missing service? Please tell us so we can correct it.

112, Finland's single emergency number

MIELI Kriisipuhelin, 09 2525 0111, in Finnish, every hour of every day

MIELI Kristelefonen, 09 2525 0112, in Swedish

Nollalinja, 116 016, violence, and the widest language cover on this page

Palveleva puhelin, 0400 221 180, the Church's listening line

Naisten Linja, 0800 02400, for women and girls

Tukinainen, 0800 97899, after sexual violence

Poikien Puhelin, 0800 94884, for boys and young men under 20

Sekasin-chat, by chat, ages 12 to 29

If you do not speak Finnish or Swedish

MIELI Itsemurhien ehkäisykeskus, 0800 98 030 and 040 5089 099, Helsinki and Kuopio

Pirkanmaa social and crisis emergency service, 050 062 5990, Tampere

While you are waiting to be answered

If you are worried about someone else

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112, Finland's single emergency number

Finland runs one emergency number. Nothing we read gives separate ambulance, police or fire numbers, and MIELI, Nollalinja and the county authority all route acute danger to the same three digits.

Pirkanmaan hyvinvointialue, the wellbeing services county that is the statutory health and social services authority for Tampere, publishes the guidance on its own page: «Yleiseen hätänumeroon 112 pitää soittaa todellisissa, kiireellisissä hätätilanteissa. Soita aina hengen, terveyden, omaisuuden tai ympäristön ollessa vaarassa tai kun epäilet näin olevan.» Call 112 in real, urgent emergencies, and always call when life, health, property or the environment is in danger, or when you suspect it is.

On cost and reach, the same page: «Hätänumeroon 112 voi soittaa maksutta mistä tahansa puhelimesta ilman suuntanumeroa, myös ulkomaalaisista puhelinliittymistä.» You can call 112 free of charge from any telephone without an area code, including from a foreign subscription. It adds that if the number is congested you should not end the call but wait your turn.

Emergency: 112, for the police, the fire service, the ambulance service and the social emergency service

Cost: free, in the authority's own words.

If you cannot hear or cannot speak: an emergency report can be made by text message to 112, and the authority is explicit about the condition attached. «Hätätekstiviestin voi lähettää vain sellaisesta puhelinnumerosta, mikä on rekisteröity etukäteen suomi.fi-sivustolla.» An emergency text message can only be sent from a number registered in advance on suomi.fi. Register first; the channel does not work otherwise.

The 112 Suomi app: the Emergency Response Centre Agency's own mobile app, which sends your location to the emergency centre automatically when you call through it.

No national three-digit mental-health line: nothing we read shows Finland operating a short-code mental-health number of the kind some countries have. The national mental-health crisis route is MIELI's ten-digit line below, and the statutory out-of-hours route is your own wellbeing services county's social and crisis emergency service.

MIELI Kriisipuhelin, 09 2525 0111, in Finnish, every hour of every day

The MIELI Kriisipuhelin is Finland's national crisis telephone, run by MIELI Suomen Mielenterveys ry. In the organisation's own words: «MIELI Kriisipuhelin antaa kertaluonteista keskusteluapua joka päivä 24 tuntia vuorokaudessa numerossa 09 2525 0111. Voit soittaa nimettömästi ja luottamuksellisesti.» It gives one-off conversational help every day, 24 hours a day, and you can call anonymously and in confidence.

Who answers, in MIELI's own words: «Kriisipuhelin-päivystäjät ovat kriisityön ammattilaisia sekä tehtävään valittuja ja koulutettuja vapaaehtoisia MIELI ry:ssä sekä sen jäsenyhdistyksissä ympäri Suomea.» The duty workers are crisis-work professionals and selected, trained volunteers at MIELI and at its member associations throughout Finland.

MIELI is also straightforward about what the call is for: «Keskusteluapu on tarkoitettu kertaluontoiseksi tueksi yhteydenottajalle. Pidempiaikainen tuki löytyy asuinpaikkakunnalta.» The conversation is meant as one-off support; longer-term support is found where you live.

Tel: 09 2525 0111

Hours: every day, 24 hours a day, in MIELI's own words. The organisation's own footer prints it as «Kriisipuhelin: 09 2525 0111 / suomeksi 24h», and its Swedish-language page says the same from the other side.

Cost, and it is not free: «Soitto MIELI Kriisipuhelimeen maksaa vain soittajan puhelinoperaattorin veloittaman hinnan. MIELI ry ei peri maksua keskusteluista.» The call costs whatever your own telephone operator charges; MIELI charges nothing for the conversation. MIELI adds a warning of its own that two Finnish operators have removed calls to landline numbers from their free call packages, so a call that used to cost nothing may now cost something.

Languages: Finnish. MIELI states that the crisis helpline is also staffed in Swedish, on the separate number below.

MIELI Kristelefonen, 09 2525 0112, in Swedish

MIELI runs a separate Swedish-language crisis telephone on its own number. The reasons to call are the same ones the Finnish page lists: a life that has just changed and leaves you feeling bad, a shocking event, fear, worry or grief you cannot carry alone, self-destructive thoughts, or worry about someone close to you. Who answers, in MIELI's own words: «Kristelefonens jourare är yrkespersoner inom krisarbete, studerande inom branschen samt frivilliga.» The duty workers are crisis-work professionals, students in the field, and volunteers. If the line is busy, MIELI asks you to try again shortly.

Tel: 09 2525 0112

Hours: «må och ons kl. 16-20 tis, tors och fre kl. 9-13». Mondays and Wednesdays from 16:00 to 20:00, Tuesdays, Thursdays and Fridays from 09:00 to 13:00. No Saturday or Sunday hours are published for this line. The Finnish-language line above answers at any time of day or night, if you are able to use it.

Cost: your own operator charges for the call according to your own subscription; MIELI itself charges nothing.

Languages: Swedish.

Nollalinja, 116 016, violence, and the widest language cover on this page

Nollalinja is the national helpline for anyone who has experienced violence against women or domestic violence. In the service's own English words: "Nollalinja is a free-of-charge helpline for anyone who has experienced violence against women or domestic violence where you can call at any time, on any day of the year." It is for anyone who has experienced domestic violence or its threat, regardless of gender; for people who have experienced violence against women, respecting self-identification; for family members of victims; and for professionals who need advice in their work. It is answered, in its own words, by trained and experienced health and social services professionals, around the clock, on every day of the year. It was absent from the previous version of this page.

It matters here for a second reason. With MIELI's Russian-language and Ukrainian-language crisis telephones closed, Nollalinja is the only round-the-clock line we could verify that publishes Russian and Ukrainian access, and it does so only within its own scope of violence.

Tel: 116 016

Tel: 080 005 005, the service's previous number. Nollalinja states that the old number remains in use and that calls to either number reach it, so it is carried here as a secondary contact rather than as the number to use.

Chat: nollalinja.fi, Mondays to Wednesdays from 09:00 to 15:00 and Thursdays and Fridays from 14:00 to 20:00

Hours: by phone, 24/7, in the service's own words, free of charge.

Cost: free of charge, and the service adds that the call will not show up on your phone bill.

Languages: Finnish, Swedish and English by phone at any hour, and in nine further languages through interpreters, also by phone and at any hour: Arabic, Dari, Spanish, Farsi, Somali, Sorani, Thai, Ukrainian and Russian. The chat runs in the first three, on weekday hours.

Palveleva puhelin, 0400 221 180, the Church's listening line

Kirkon keskusteluapu, the conversation help of the Evangelical Lutheran Church of Finland, runs a listening line. In its own words: «Painaako jokin mieltäsi? Kirkon keskusteluapu on sinua varten, kun kaipaat henkistä tai hengellistä tukea. Päivystäjät ovat vaitiolovelvollisia koulutettuja vapaaehtoisia ja kirkon työntekijöitä.» Is something weighing on your mind? The service is here when you need mental or spiritual support, and the duty workers are trained volunteers and church employees bound by confidentiality. It states that about a thousand volunteers staff its telephone, chat and letter channels in more than sixty localities. The service is national. It was absent from the previous version of this page.

On privacy, in its own words: «Kirkon keskusteluavulla ei ole asiakasrekisteriä. Puheluita ei tallenneta... Soittajien numerot eivät välity päivystäjille.» It keeps no client register, calls are not recorded, and callers' numbers are not passed to the duty workers.

Tel: 0400 221 180

Tel: +358 400 221 180, the form the service publishes for callers outside the country

Chat: kirkonkeskusteluapua.fi, Mondays to Fridays from 16:00 to 20:00

Hours: «avoinna joka päivä klo 18-24», every day from 18:00 to 24:00. If you are calling from outside the country, that is Finnish time.

Cost: your own operator charges for the call according to your subscription. Not free.

Languages: Finnish on the pages we read. Nothing we read establishes a Swedish or English line here.

Naisten Linja, 0800 02400, for women and girls

Naisten Linja Suomessa ry runs a helpline for women and girls who have experienced violence or its threat, and for the people close to them. In the organisation's own words the support is «maksutonta ja luottamuksellista», free of charge and confidential, and «Puheluusi vastaa Naisten Linjan koulutettu vapaaehtoinen», your call is answered by a trained Women's Line volunteer. Its English page describes the callers it is for as people who identify themselves as girls or women. It states that you can call free of charge from anywhere in Finland. It was absent from the previous version of this page.

Tel: 0800 02400

Chat: naistenlinja.fi/chat

Hours: «Avoinna: ma–pe klo 16–20», Mondays to Fridays from 16:00 to 20:00. The English-language phone service is narrower and the organisation publishes it separately: Fridays only, from 16:00 to 20:00. The two are not the same window and this page does not merge them.

Cost: free of charge, and the organisation adds that calls do not appear on the itemisation of your phone bill.

Languages: Finnish on the main window, English on Fridays. The site carries a Swedish section.

Tukinainen, 0800 97899, after sexual violence

Tukinainen ry describes what it does in its own words: «Tukea seksuaaliväkivaltaa kokeneille ja heidän läheisilleen», support for those who have experienced sexual violence and for the people close to them. It invites contact «matalalla kynnyksellä, jos olet kohdannut seksuaaliväkivaltaa tai rajojasi on rikottu, riippumatta teon ajankohdasta», at a low threshold, if you have met sexual violence or your boundaries have been violated, whenever it happened. It adds that every contact is handled in confidence and with respect. It was absent from the previous version of this page.

Tel: 0800 97899, the crisis line

Tel: 0800 97895, the legal advice line

Hours: «Kriisipäivystys ma-to klo 12-15», the crisis line Mondays to Thursdays from 12:00 to 15:00. «Juristipäivystys ti-ke klo 12-15», the legal line Tuesdays and Wednesdays from 12:00 to 15:00. The organisation publishes no weekend hours for either telephone line.

Cost: not published on the page we read. Both are freephone codes and a third party describes the crisis line as free, but Tukinainen's own page does not say so, so neither do we.

Coverage: not established on the organisation's own page. A third party describes Tukinainen as a national centre; Tukinainen prints no such phrase itself, and we do not assert one for it.

Languages: not published.

Poikien Puhelin, 0800 94884, for boys and young men under 20

Väestöliitto, the Family Federation of Finland, runs the Poikien Puhelin. In its own words: «Poikien Puhelin on maksuton ja anonyymi keskustelupalvelu alle 20-vuotiaille pojille ja nuorille miehille. Saat meiltä tukea, tietoa ja kuuntelevan aikuisen silloin, kun jokin asia mietityttää tai painaa mieltä.» It is a free and anonymous conversation service for boys and young men under 20, offering support, information and an adult who listens. It names friendships, dating, family situations, school, bodily changes, sexuality, mental wellbeing and the difficulties of ordinary life among the things callers raise. It was absent from the previous version of this page.

Tel: 0800 94884

Chat: vaestoliitto.fi

Hours: «Puhelinpalvelu on avoinna arkisin ma-to klo 13-18, sekä pe klo 13-16», Mondays to Thursdays from 13:00 to 18:00 and Fridays from 13:00 to 16:00. No weekend hours are published.

Cost: free, in the organisation's own word.

Coverage: not established on the page we read. It is a freephone service of a well-known organisation, and no coverage sentence was found, so none is claimed.

Languages: Finnish on the page we read.

Sekasin-chat, by chat, ages 12 to 29

Sekasin-chat is the chat service for young people, coordinated by the Sekasin Kollektiivi, of which MIELI is a member. In the service's own words: «Anonyymi ja ilmainen chat 12–29-vuotiaille – tuu juttelemaan mistä vaan, pienistä tai isoista jutuista.» An anonymous and free chat for 12- to 29-year-olds; come and talk about anything, small things or big ones. There is a queue, with an estimated wait shown. It was absent from the previous version of this page.

It has no telephone number. It is a chat and nothing else, which is why it does not displace a line above.

Chat: sekasin.fi

Hours: «Chat on auki vuoden jokaisena päivänä: arkisin 9–24 viikonloppuisin 15–24». Open every day of the year: on weekdays from 09:00 to 24:00, at weekends from 15:00 to 24:00.

Cost: free, in the service's own word.

Languages: Finnish, with a Swedish entry point on the same site.

If you do not speak Finnish or Swedish

This is the honest picture, and it is a gap in what Finland provides rather than a gap in what we could find.

Russian and Ukrainian. MIELI used to run crisis telephones in both. Its own pages now say those lines have stopped: the Ukrainian page opens by saying the line is ceasing operation and the Russian page by saying the line is closed. Both send the reader to a MIELI crisis centre, or to 112 in an emergency. We do not print numbers for either line. If you find one elsewhere, it is a page that has not been updated.

English. MIELI publishes no English-language crisis telephone number. What it does publish is remote support by appointment: in its own words, "If you are an English speaker living in Finland, one-to-one crisis support is available via video or phone counselling. Conversations are confidential and typically take place over a few sessions." It also runs an appointment-based crisis chat and a crisis email service, and says of the email service that it "is free of charge, and no referral is needed", with a reply usually within a week if you can write in Finnish. Appointments are booked at least half an hour ahead and MIELI recommends a day ahead, so this is not a channel to reach in the next ten minutes.

Right now, in English, at any hour. Nollalinja, 116 016, above, answers in Finnish, Swedish and English day and night, and in Arabic, Dari, Spanish, Farsi, Somali, Sorani, Thai, Ukrainian and Russian through interpreters. Its scope is violence against women and domestic violence, and it takes calls from family members and from professionals as well. If what you need is outside that scope and you cannot wait, 112 is the route, and the emergency centre answers in an emergency in whatever way it can.

Chat and appointments: mieli.fi

MIELI Itsemurhien ehkäisykeskus, 0800 98 030 and 040 5089 099, Helsinki and Kuopio

Read this before you dial. These two numbers were on the previous version of this page described as offering emotional support to anyone in distress. They do not. They book appointments, in two cities, during office hours.

The MIELI Itsemurhien ehkäisykeskus, the Suicide Prevention Centre, describes itself in MIELI's own words: «Itsemurhien ehkäisykeskus antaa tukea itsemurhaa yrittäneille ja heidän läheisilleen sekä itsemurhan tehneiden omaisille.» It gives support to people who have attempted suicide, to the people close to them, and to those bereaved by a suicide. What it offers is a booked short intervention rather than a telephone conversation, and it states its own limit: «Itsemurhien ehkäisykeskus ei tarjoa terveydenhuollon palveluja.» It does not provide healthcare services.

MIELI itself routes crisis callers away from these numbers. Its own page says that if you have self-destructive thoughts, or you are worried about someone close to you, you can call the Kriisipuhelin on 09 2525 0111, which answers day and night, or write to Tukinet; and that if the situation has become life-threatening you should call 112 or go to the nearest emergency department.

Tel: 0800 98 030, MIELI Kriisikeskus Helsinki, for booking an appointment

Tel: 040 5089 099, Kuopion Kriisikeskus, for booking an appointment

Hours: Helsinki «ma-to klo 9-12», Mondays to Thursdays from 09:00 to 12:00, and MIELI states that at other times an answering machine takes a request to be contacted, on which you leave your name and number. Kuopio «ti-pe klo 9-15», Tuesdays to Fridays from 09:00 to 15:00.

Cost: MIELI states that the service is free for clients and that no referral is needed to book. Neither page we read states a call cost for these two numbers, so we do not state one.

Coverage: Helsinki and Kuopio. Each number carries a street address on MIELI's own page.

Languages: Finnish on the pages we read.

Pirkanmaa social and crisis emergency service, 050 062 5990, Tampere

Finland's statutory out-of-hours crisis route runs through the wellbeing services counties, each of which operates its own social and crisis emergency service. This is the one covering Tampere and the rest of Pirkanmaa. In the authority's own words: «Sosiaali- ja kriisipäivystyksen kriisityö on tarkoitettu äkillisen ja mahdollisesti traumaattisen tapahtuman kohdanneille. Traumaattinen tapahtuma voi olla esimerkiksi vakava onnettomuus, läheisen itsemurha tai vakavan väkivallanteon uhriksi tai silminnäkijäksi joutuminen.» Its crisis work is for people who have met a sudden and possibly traumatic event, which it says can be a serious accident, the suicide of someone close, or being the victim or a witness of a serious act of violence.

It is a regional service by design: it serves everyone in Pirkanmaa and everyone staying there who needs urgent social services help. If you live elsewhere, your own wellbeing services county runs the equivalent, and 112 will also connect you to it.

Tel: 050 062 5990

Hours: «Sosiaali- ja kriisipäivystys on avoinna kaikkina vuorokauden aikoina», the service is open at every time of the day and night.

Cost: not published on the page we read.

Languages: not published on the page we read.

While you are waiting to be answered

A line that is open can still be busy, and MIELI says so itself: if the crisis telephone does not answer, try again shortly. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 112, or go to the emergency department nearest you. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they phone one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. MIELI's crisis telephone names worry about someone close to you as a reason to call, and Nollalinja takes calls from family members of people who have experienced violence as well as from those who experienced it.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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