Suicide Hotlines and Crisis Lines in Estonia

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by counsellors or trained volunteers, depending on the service. Every national line here answers in Estonian, and most also answer in Russian; language availability is stated beside each number. If you are not in Estonia, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. Some of these services state that calls or contacts are recorded, and others that they are not, so that is noted beside each one. The state lines and the women's support line publish that they are free; where a service does not publish a cost, that is said beside its number.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN ESTONIA

Each number below was checked in August 2026 at the operating organisation's own website, or at the page of the state body that runs the service.

Notice an error or a missing service? Please tell us so we can correct it.

The emergency number 112, one number for everything

Ohvriabi kriisitelefon 116 006, answered at any hour

Ohvriabi emotsionaalse toe telefon 116 123, ten in the morning until midnight

Eluliin, the evening and overnight line, in Estonian, Russian and Ukrainian

Lasteabi 116 111, the child helpline

Tugitelefon 1492, the women's support line

Tallinna psühholoogiline kriisiabi, for readers in Tallinn

While you are waiting to be answered

If you are worried about someone else

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The emergency number 112, one number for everything

Estonia runs a single emergency number. There is no separate code for ambulance, police or fire, and no national three-digit mental health emergency number. The nearest equivalents are 116 006 and 116 123 below.

Emergency: 112

The number is operated by Häirekeskus, the Emergency Response Centre, and calls are answered by a trained rescue coordinator. In the Centre's own words, "The emergency phone number 112 is always accessible and free of charge", and it can be dialled even if there is no SIM card in the phone or no network signal.

Ohvriabi kriisitelefon 116 006, answered at any hour

This is the state victim support crisis line, run by Sotsiaalkindlustusamet, the Social Insurance Board. It is the only line on this page that answers any adult at any hour, and its published scope is victim support. Its own page lists who should call: people who have been the victim of an offence, been neglected or badly treated, or had physical, mental, sexual or economic violence used against them. It also names people who have lost someone close through a crime or an accident, want to report someone who may need help, or want advice on supporting someone in difficulty.

Counsellors answer in Estonian, Russian and English. On cost, the Board's own page says "Mõlemad numbrid on tasuta", both numbers are free, and its English page repeats it: "Both numbers are free". The Board states that all contacts are recorded. If you prefer writing to speaking, the same service runs a web chat.

Tel: 116 006

Tel (from abroad): +372 614 7393

Chat: palunabi.ee

Hours: at any hour, in the Board's words "mis tahes kellaajal"; its English page says 24/7.

Languages: Estonian, Russian and English.

Ohvriabi emotsionaalse toe telefon 116 123, ten in the morning until midnight

This is the state emotional support line, also run by Sotsiaalkindlustusamet. Its page invites anyone with strain or difficulty in their life who feels the need to talk about it. Counsellors listen, offer emotional support and help you work out how best to deal with the worry. There is no requirement to be in crisis before you call.

The Board publishes the hours plainly: "Counsellors offer emotional support every day from 10-24". It is not a round-the-clock line; after midnight, see 116 006 above or Eluliin below. On cost, its English page says the "Phoneline is free to call". Callers who prefer not to speak by phone can use the web chat and may remain anonymous. The Board states that all contacts are recorded.

Tel: 116 123

Chat: palunabi.ee

Hours: every day from 10:00 until midnight.

Languages: Estonian, Russian and English.

Eluliin, the evening and overnight line, in Estonian, Russian and Ukrainian

Eluliin is a non-governmental organisation running an evening and overnight emotional support line, with a separate number per language. Its own page says the line is for people in a state of emotional crisis, in depression, feeling deep worry over loss and grief, or feeling lonely. It also names people suffering violence, facing relationship, family or social difficulties, and people who are thinking about ending their life.

Eluliin's pages do not state that the service is nationwide, and the numbers are ordinary Tallinn-format landline numbers rather than short codes. They also do not publish a call cost, so a call may be charged at your operator's normal rate.

Tel (Estonian): 655 8088, in its own words "Avatud õhtuti alates 19.00 kuni 7.00 hommikuni", open in the evenings from 19:00 until 7:00 in the morning.

Tel (Russian): 655 5688, Телефон доверия "Линия жизни". Its homepage states "звонить можно с 19,00 до 7,00", calls from 19:00 until 7:00.

Tel (Ukrainian): +372 681 1700, open 19:00 to 23:00 per its homepage.

Cost: not published.

Lasteabi 116 111, the child helpline

Lasteabi is the state child helpline, run by Sotsiaalkindlustusamet. It is for children and young people themselves, and for any adult who wants advice or needs to report a child in need or in danger. Its scope is child-related concerns, so it is not a general adult line, but it is the country's only 24/7 line specifically for children and those worried about them.

In its own words: "Child Helpline is available 24/7 throughout Estonia in case of child-related concerns. Calling 116 111 is free for the caller, and calls can be made even if there is no call time." The same page states that the person contacting the helpline can remain anonymous if desired, and that all calls are recorded.

Tel: 116 111

Tel (from abroad): +372 600 4434

Chat: lasteabi.ee

Email: info@lasteabi.ee

Hours: 24/7 throughout Estonia, per the service's own page.

Languages: Estonian, Russian and English.

Tugitelefon 1492, the women's support line

Tugitelefon 1492 is run by Eesti Naiste Varjupaikade Liit, the Estonian Women's Shelters Union. Its page describes it as a nationwide 24h short number, "üleriigiline 24h lühinumber", for women who have experienced physical, mental, economic and/or sexual violence. That includes women who want to talk about the problem, need support in looking for solutions, are seeking protection but do not know where to turn, or are weighing up options for ending a violent close relationship. Staff of the women's support centres answer, offer emotional support, assess safety risk and build a plan with the caller, and explain rights and further services. Support is also offered to people close to a woman experiencing violence, and to professionals who work with them.

On cost, the operator's page says "Tugitelefonile helistamine on kõigist sidevõrkudest tasuta", calling the support line is free from all networks. On privacy, it states that callers are guaranteed anonymity, that calls are not recorded, and that the sole exception is where withholding information would directly endanger the life or health of the caller or others.

Tel: 1492

Hours: 24h, per the operator's own page.

Languages: not published. The operator's page gives no language information, so Russian availability cannot be assumed here.

Tallinna psühholoogiline kriisiabi, for readers in Tallinn

Eluliin also runs a psychological crisis counselling service in Tallinn, delivered face to face and by telephone in Estonian, Russian and Ukrainian. This is a booked service, not a crisis line: the number below is for registering for the service, not for support in the moment. It is included because it is a named route from the overnight line into actual counselling in the capital.

Tel (booking): 6314300

Hours: Monday to Friday 9:00 to 19:00, Saturday 10:00 to 15:00, as published: "E-R 9.00 -19.00 / L 10.00 -15.00".

Cost: not published.

While you are waiting to be answered

A line that is open can still be busy, and the emotional support line closes at midnight. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 112 or go to a hospital emergency department. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they call one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency. If the person you are worried about is a child, Lasteabi 116 111 exists exactly for that call, and its page says you can remain anonymous.

Supporting someone through this is heavy, and it is reasonable to want support of your own. The same lines are open to you.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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