Suicide Hotlines and Crisis Lines in Belgium

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by trained volunteers or by counsellors, depending on the service. If you are not in Belgium, the worldwide list is organised by country.

Belgium's helplines are run by three language communities, and they do not share a line. The one that will answer you is the one that works in your language. In Dutch, the suicide-prevention line is 1813 and the general listening line is 106. In French, they are 0800 32 123 and 107. In German, it is 108. In English, the Community Help Service answers in Brussels. Every entry below says which language it answers in. No single order is right for every reader in a country with three of them, so the entries are grouped by community, and each community's suicide-prevention line sits above its general listening line.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. Most of the lines below are free and anonymous, and where a call is charged we say so beside the number rather than in a footnote.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN BELGIUM

Each number below was checked in September 2026 at the operating organisation's own website, or at a Belgian federal or community government page.

Notice an error or a missing service? Please tell us so we can correct it.

Belgium's emergency numbers, 112, 101 and 1733

Zelfmoordlijn 1813, in Dutch, for suicidal thoughts

Tele-Onthaal 106, in Dutch, for anything

Centre de Prévention du Suicide, 0800 32 123, in French

Télé-Accueil 107, in French, for anything

Telefonhilfe 108, in German

Community Help Service, in English

Awel 102, in Dutch, for children and young people

103 Écoute-Enfants, in French, for children and young people

Alcooliques Anonymes, 078 15 25 56, in French

Anonieme Alcoholisten Vlaanderen, 078 05 27 27, in Dutch

De DrugLijn, 078 15 10 20, in Dutch

Centre de Prévention des Violences Conjugales et Familiales, in French

Écoute Violences Conjugales, 0800 30 030, in French

1712, in Dutch, for violence and abuse

While you are waiting to be answered

If you are worried about someone else

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Belgium's emergency numbers, 112, 101 and 1733

Belgium runs two emergency numbers, and one further number for a medical problem that is urgent but not an emergency. The federal government publishes all three.

Ambulance and fire brigade: 112

Police: 101

The doctor on duty, outside your own doctor's consulting hours: 1733

Hours: 112 and 101 are both listed by the government as reachable 24 hours a day.

Cost: 112 and 101 are free, in the government's own word. 1733 is not. The federal page states: "1733 is a local rate number."

Across Europe: "Call 112 for free in all European countries for urgent help", in the government's own words.

What 1733 is for: "Only call 1733 for medical issues that cannot wait until the consulting hours of your personal doctor." If a life is in danger, the number is 112.

Zelfmoordlijn 1813, in Dutch, for suicidal thoughts

The Zelfmoordlijn is the suicide-prevention line for Dutch-speaking Belgium, run by the Centrum ter Preventie van Zelfdoding. Its own site calls it "de gratis en anonieme hulplijn voor mensen die aan zelfmoord denken en hun omgeving", the free and anonymous helpline for people who think about suicide and for those around them. Trained volunteers answer it, and the organisation's own words are "Dag en nacht staan vrijwilligers klaar", day and night volunteers are ready.

Belgium's federal emergency-number site lists it as the country's suicide-prevention helpline, free, round the clock and anonymous.

Tel: 1813

Chat: zelfmoord1813.be, chat met de Zelfmoordlijn

Hours: the telephone line is "24/7 bereikbaar", reachable 24 hours a day, 7 days a week, printed beside the number on its own homepage. The chat runs a narrower window: every day from 17:00 to midnight, and from 12:00 on Wednesdays. A message sent by mail gets a reply within five working days.

Cost: free. "Elk gesprek is anoniem en gratis", every conversation is anonymous and free.

Languages: Dutch.

Tele-Onthaal 106, in Dutch, for anything

Tele-Onthaal is the listening line for anyone in Dutch-speaking Belgium who wants to talk, about anything. Its own words: "Praat bij Tele-Onthaal over wat jou bezighoudt", talk to Tele-Onthaal about what is on your mind, for "Kleine en grote zorgen", small worries and large ones. Volunteers answer it. Belgium's federal emergency-number site lists it as "Someone to talk to in Dutch", free, 24 hours a day, anonymous.

Tel: 106

Chat: tele-onthaal.be

Hours: the telephone line is answered "24u op 24 en 7d op 7", 24 hours a day, 7 days a week. The chat is narrower, and the service publishes its window in words rather than clock times: every evening, plus Wednesday and Sunday afternoons.

Cost: free. "Gratis en anoniem", free and anonymous.

Languages: Dutch.

Centre de Prévention du Suicide, 0800 32 123, in French

The 0800 32 123 is the French-language suicide-prevention line, run by the Centre de Prévention du Suicide in Ixelles and approved by the COCOF. In the Centre's own words: "Le 0800 32 123 est la ligne d'écoute spécialisée en prévention du suicide ouverte 24h/24 et 7j/7 en Belgique francophone. Elle est animée par le Centre de Prévention du Suicide. Elle est anonyme, gratuite et ouverte 24h/24 et 7j/7." It is the listening line specialising in suicide prevention for French-speaking Belgium, anonymous, free, and open round the clock. Volunteers trained and supervised by the Centre answer it, offering, in its words, "une écoute citoyenne bienveillante et sans jugement".

The Centre is direct about what the line is not. It is not a call centre, not an emergency service, not a substitute for an appointment and not instant psychotherapy: "le 112 reste le dispositif pouvant aider et sauver des personnes dont la vie, ou celle d'un proche, est en danger." If a life is in danger, the number is 112.

Tel: 0800 32 123

Hours: "ouverte 24h/24 et 7j/7", open 24 hours a day, 7 days a week.

Cost: free. "Elle est anonyme, gratuite."

Languages: French.

If the line is busy: the Centre says so itself, and asks you to try again. "Notre ligne est fortement demandée. N'hésitez pas à rappeler si elle est occupée."

Télé-Accueil 107, in French, for anything

Télé-Accueil is the general listening line for French-speaking Belgium: "Télé-Accueil est gratuit, accessible 24 heures sur 24 via le numéro 107." Its listeners are there for "toute personne qui ressent le besoin ou l'envie de parler, quelles que soient ses préoccupations", anyone who feels the need or the wish to talk, whatever is on their mind. Volunteers trained and supervised by professionals answer, and the federation describes the contact as anonymous and confidential.

It is a national service, not a Brussels one. "Gratuitement, 24h/24, 7j/7, partout en Belgique", free, round the clock, everywhere in Belgium, through six centres: Bruxelles, Charleroi, Liège, Luxembourg, Mons and Namur-Brabant wallon.

Tel: 107

Chat: tele-accueil.be, quelqu'un à qui parler

Hours: the telephone line is answered "24h/24 7j/7", 24 hours a day, 7 days a week. The chat runs from 13:00 to 03:00, and the federation runs it with SOS Amitié.

Cost: free.

Languages: French.

Telefonhilfe 108, in German

The Telefonhilfe is the listening line for Belgium's German-speaking Community, run by Anonyme Lebenshilfe in der Deutschsprachigen Gemeinschaft V.o.G. in St. Vith. Its own words: "Egal welches Problem du wälzt – Unsere ehrenamtlichen MitarbeiterInnen sind da und hören dir zu – von Mensch zu Mensch." Whatever problem you are turning over, its volunteers are there and listen to you, person to person. It names stress at work, being overwhelmed as a parent, exhaustion, conflict at home and exam anxiety among the reasons people call.

Belgium's federal emergency-number site lists it, on its German-language page, as the German-speaking Community's anonymous life-help line, free, round the clock and anonymous. The same government site's English-language page does not list it at all.

Tel: 108

Chat: telefonhilfe.sittool.net/chat

Email: support@telefonhilfe.be

Hours: the telephone line is answered day and night. "Die 108 ist Tag und Nacht erreichbar und vollkommen anonym", the 108 is reachable day and night and completely anonymous. The chat is open on Mondays and Thursdays from 20:00 to 22:00. An email can be sent at any time.

Cost: free. The site's own banner reads "ANONYM – TAG & NACHT – KOSTENLOS", anonymous, day and night, free of charge.

Languages: German.

Community Help Service, in English

The Community Help Service is Brussels's English-language helpline. In its own words: "Our confidential and anonymous helpline offers English-language support for all ages. Our trained volunteers provide a judgment-free space to talk about loneliness, anxiety, grief, or any challenges you're facing including suicidal thoughts. If you're concerned about someone else, we can guide you to helpful resources."

Its volunteers are trained to talk about suicidal thoughts, you do not have to be in crisis to call, and people under 18 may call. If every volunteer is busy you will hear a recorded message, and you cannot leave one.

CHS states its own limit plainly: "Our Helpline is for English-speakers only ... We are unable to provide our services in French or Dutch." Its own website then tells callers which line is theirs by language, and names the four lines above.

Tel: +32 (0)2 616 2626, the number printed as the Helpline on the service's own helpline page and in its site header

Tel: +32 (0)2 648 40 14, the number its homepage labels the 24/7 helpline

Hours: CHS describes its helpline as running at any hour, and attaches that label to the second number above. Its helpline page prints the first number with no hours beside it. Both numbers are the organisation's own, we carry both, and we do not resolve which of the two is the round-the-clock line.

Cost: not published on either page we read.

Languages: English only.

Awel 102, in Dutch, for children and young people

Awel is the line for children and young people in Dutch-speaking Belgium. "Awel luistert naar kinderen en jongeren", Awel listens to children and young people. Trained volunteers answer it, and Awel says plainly that they "zijn geen professionals", are not professionals, but are well trained. Belgium's federal emergency-number site names it the Flemish Community's child and youth telephone line.

A call lasts at most 45 minutes. Awel explains why: so that as many children as possible get through, and because "Door de tijd te beperken, krijg je even rust", limiting the time gives you a moment of calm.

Awel also warns children of something worth knowing before you dial: the number stays in the phone's call history.

Tel: 102

Chat: awel.be/babbel, from 18:00 to 22:00

Email: brievenbus@awel.be

Hours: in Awel's own words, "Je kan elke dag bellen van 16 tot 22 uur. Op zondag en feestdagen niet. Op woensdag kan je al vanaf 14 uur bellen!" You can call every day from 16:00 to 22:00, and from 14:00 on Wednesdays. The line is closed on Sundays and on public holidays. If you need someone outside those hours, Tele-Onthaal on 106 and the Zelfmoordlijn on 1813 both answer at any hour, in Dutch.

Cost: free. "102 is het gratis telefoonnummer van Awel. Je hoeft niet te betalen", you do not have to pay.

Languages: Dutch.

103 Écoute-Enfants, in French, for children and young people

The 103 is the French Community's line for children and adolescents. "On t'écoute, sans te juger", we listen to you, without judging you. The service is laid out in four separate routes in, one for a child, one for a teenager, one for an adult and one for a professional, so an adult worried about a child also has a way in. Belgium's federal emergency-number site names it the French Community's child telephone line.

Tel: 103

Chat: 103ecoute.be, the same hours as the telephone line

Hours: "de 10h à minuit du lundi au dimanche", from 10:00 to midnight, Monday to Sunday. The same page states it again as "de 10h00 à 24h00, tous les jours", and the federal page agrees. If you need someone later than that, Télé-Accueil on 107 answers at any hour, in French.

Cost: free. "Numéro d'appel gratuit."

Languages: French.

Alcooliques Anonymes, 078 15 25 56, in French

Alcooliques Anonymes is a mutual-aid fellowship for people who want to stop drinking, "des hommes et des femmes unis par le désir de ne plus boire", men and women united by the wish to stop drinking. The line answers questions and points callers towards meetings. This is the French-language service body for Belgium; a separate Dutch-language body runs its own line, and it is the entry below.

Tel: 078 15 25 56

Hours: "À votre écoute 24/7", listening to you 24 hours a day, 7 days a week.

Cost: this is the one line on this page whose operator prints a charge beside the number. "(tarif zonal)", the zonal rate, printed with it. The two Dutch-language lines below share that range and publish no cost at all, which is not the same as free.

Languages: French.

Anonieme Alcoholisten Vlaanderen, 078 05 27 27, in Dutch

Anonieme Alcoholisten Vlaanderen is the Dutch-language Alcoholics Anonymous service body for Belgium, run by ALDINEA-BEL vzw in Berchem-Antwerpen. It is the counterpart of the French-language fellowship in the entry above, and the line does the same work: it answers questions from people who want to stop drinking, and from the people around them, and it points callers towards meetings.

Tel: 078 05 27 27

Hours: not published. The service's own site states no hours for the line, so this page does not state any either. If you need someone now and this line does not answer, Tele-Onthaal on 106 and the Zelfmoordlijn on 1813 both answer at any hour, in Dutch.

Cost: not published. The service prints no cost beside its number. It sits in the same zonal-rate range as the French-language Alcooliques Anonymes line above, 078 15 25 56, whose operator does print "(tarif zonal)", the zonal rate, beside it. Nobody publishes what this call costs, so treat it as a call that may be charged.

Languages: Dutch.

Coverage: Dutch-speaking Belgium.

De DrugLijn, 078 15 10 20, in Dutch

De DrugLijn is Flanders's line for questions about drugs, alcohol, medication, gaming and gambling. It answers in Dutch, and it is for anyone the subject touches: a person worried about their own use, a parent, a partner, or a friend who does not know how to raise it.

Tel: 078 15 10 20

Chat: druglijn.be, Monday to Friday from 12:00 to 18:00, in the service's own words "ma-vr 12-18u"

Hours: "ma-vr 10-20u", Monday to Friday from 10:00 to 20:00, for the telephone line. Outside those hours, Tele-Onthaal on 106 and the Zelfmoordlijn on 1813 both answer at any hour, in Dutch.

Cost: not published. The service prints no cost beside its number, and it sits in the same zonal-rate range as the Alcooliques Anonymes line above, 078 15 25 56, which carries its operator's own "(tarif zonal)". Nobody publishes what this call costs, so treat it as a call that may be charged.

Languages: Dutch.

Coverage: Dutch-speaking Belgium.

Centre de Prévention des Violences Conjugales et Familiales, in French

The CPVCF is a Brussels centre offering "un accompagnement spécialisé pour toutes les personnes concernées par les violences conjugales et familiales", specialised support for everyone affected by domestic and family violence. The telephone line is the way in: "la permanence téléphonique est la porte d'entrée du Centre. Nous écoutons, informons et orientons les victimes." The Centre also runs psycho-social support, a women's group, and accommodation at a confidential address.

Tel: 02 539 27 44

Hours: "de lundi à vendredi de 9:00 à 18:00", Monday to Friday from 09:00 to 18:00, printed in the Centre's own main text and again in its footer. Outside those hours, Télé-Accueil on 107 answers at any hour in French, and if a life is in danger the number is 112.

Cost: not published.

Languages: French.

Coverage: Brussels. This is a single centre, not a national line.

Écoute Violences Conjugales, 0800 30 030, in French

Écoute Violences Conjugales is the French Community's listening line for anyone living with violence from a partner or an ex-partner, and for the people around them. Its own site calls it "le numéro gratuit et anonyme", the free and anonymous number, and "une ligne téléphonique gratuite en Belgique francophone", a free telephone line in French-speaking Belgium.

Tel: 0800 30 030

Hours: not published on the service's own site. The CPVCF, in the entry above, sends its own callers here outside its office hours and describes this line as answering at any hour, but that is one organisation's description of another's line and this page does not print it as the operator's own claim. If you cannot get through, Télé-Accueil on 107 answers at any hour in French, and if a life is in danger the number is 112.

Cost: free, in the service's own word, and the call is anonymous.

Languages: French.

Coverage: French-speaking Belgium, in the service's own words.

1712, in Dutch, for violence and abuse

1712 is the professional helpline for questions about violence, abuse and child abuse, "professionele hulplijn voor vragen over geweld, misbruik en kindermishandeling" in its own words. It answers in Dutch, and it is for anyone who needs it: a person living with violence, someone worried about a child, or a witness who does not know what to do next.

Tel: 1712

Hours: "Bereikbaar van maandag tot en met vrijdag van 9:00 tot 18:00 uur", reachable Monday to Friday from 09:00 to 18:00. Outside those hours the service's own site points readers at Tele-Onthaal on 106 and the Zelfmoordlijn on 1813, both listed above, and both answered at any hour in Dutch.

Cost: free. "Gratis / Verschijnt niet op de telefoonrekening / Anoniem": free, it does not show up on the telephone bill, and it is anonymous.

Languages: Dutch.

Coverage: the Flemish Community, Dutch-speaking Belgium. The French-language counterpart is the entry above.

While you are waiting to be answered

A line that is open can still be busy. The Centre de Prévention du Suicide says so about its own line and asks you not to hesitate to call back. The Community Help Service says that if all its volunteers are busy you will reach a recorded message. Neither means nobody is there.

If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 112, or go to the emergency department of your nearest hospital. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they phone one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. The Zelfmoordlijn says in its own description that it is for people who think about suicide and for the people around them, and Tele-Onthaal and Télé-Accueil take calls about anything at all, at any hour, in Dutch and in French.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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