Suicide Hotlines and Crisis Lines in Albania

A helpline is a place to talk to someone when you are struggling, before or instead of a crisis. The lines on this page are answered by psychologists, social workers or counsellors, depending on the service. If you are not in Albania, the worldwide list is organised by country.

What you share is kept private in almost all cases; if a counsellor believes a life is in immediate danger, they may arrange urgent help. What each service costs is set out beside it below, because one of these lines states that its calls are free and the other does not publish what a call costs.

TherapyRoute is a directory. We do not answer calls or messages ourselves, so please use the numbers below rather than contacting us if you need someone now.

CRISIS LINES, SUICIDE HOTLINES, AND HELPLINES IN ALBANIA

Each number below was checked in August 2026 at the operating organisation's own website, or at the Albanian government page that runs the service.

Notice an error or a missing service? Please tell us so we can correct it.

Emergency numbers, and what each one is for

ALO 116, the national line for children and young people

Linja e Këshillimit për Gra dhe Vajza, for women and girls

While you are waiting to be answered

If you are worried about someone else

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Emergency numbers, and what each one is for

Albania runs the single European emergency number alongside its older medical emergency number, so both are given here.

All emergencies: 112

The National Civil Protection Agency states that 112 "provides free-of-charge communication on public and digital telephone networks, making it the single European emergency call number". The same page notes that the responsible institutions are still working on the legislation to implement 112 in practice. The State Police also name 112 as the emergency number on their own site.

Medical emergency and ambulance: 127

Because the rollout of 112 is still in progress, the medical emergency number is listed separately rather than folded into it. The Ministry of Health tells the public: "For any health emergency contact the National Emergency service on the number 127." The service's own site puts it plainly: "Act fast! Call 127!"

ALO 116, the national line for children and young people

ALO 116 (Linja Kombëtare e Telefonit për Fëmijë) is the national telephone line for children. On its About page it describes itself as "a free counselling and referral service for children". Calls are answered from a single call centre in Tirana by a team of psychologists and social workers.

The line is not only for children themselves. In the organisation's own words, "this service also includes parents, teachers or interested persons", so an adult worried about a child can call the same number. It counsels, informs and refers into state services, and it takes reports of violence, abuse, neglect, exploitation, bullying and online abuse.

Its own site says the line "is available to all children throughout the country, 24 hours a day, 7 days a week and every day of the year". The organisation also runs a second national number for missing children.

Tel: 116 111

Tel: 116 000 for missing children.

Chat: Chat Alo116 111, linked from the organisation's homepage.

Email: alo116@alo116.al

Hours: every day, 24 hours, in the organisation's own words: "Çdo ditë. 24 orë!"

Cost: free, in the organisation's own words: "pa pagesë", free of charge.

Linja e Këshillimit për Gra dhe Vajza, for women and girls

Linja e Këshillimit për Gra dhe Vajza (Counselling Line for Women and Girls) has run since 1996 and is, on its own account, the country's first line of its kind. Its About page lists the line as the "National Helpline for victims of abuse".

In the organisation's own words, it offers "free psychological and legal counselling, with the aim of empowering and supporting women who are victims of violence". It counsels by telephone and face to face. The organisation also runs a counselling programme for men and boys, but publishes no telephone number for it.

Tel: 116 117

Tel: (04) 22 33 408

Email: linjaekeshillimit@gmail.com

Hours: not published. Neither the Albanian nor the English site states when the line is answered. If you call and no one answers, the emergency numbers at the top of this page are open at any hour.

Cost: not published for the call itself. What the organisation states is free is the counselling, in its own words quoted above.

While you are waiting to be answered

A line that is open can still be busy, and one of the lines above does not publish its hours. If you are waiting, try to stay with someone you trust, or ask someone to sit with you until the call connects.

If you have anything near you that you could use to harm yourself, put it somewhere harder to reach, or ask someone else to hold it for you. Distance and time both help.

If waiting is not possible, dial 112 or 127, or go to a hospital emergency department. You do not need an appointment and you do not need to explain yourself well.

If you are worried about someone else

Ask them directly. Asking someone whether they are thinking of suicide does not put the idea there, and it often comes as a relief to be asked plainly.

Listen more than you advise. You do not need the right words, and you are not expected to fix anything.

If they are willing, offer to sit with them while they call one of the numbers above, or to make the call together. If they are in immediate danger, treat it as you would any medical emergency.

Supporting someone through this is heavy, and it is reasonable to want support of your own. If you are an adult supporting a child, ALO 116 states that its line includes parents, teachers and other concerned adults.

For services in other countries, see the list of helplines and suicide hotlines worldwide.

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