Mental Health Licensing & Regulation in New Zealand: 2025 Guide

Mental Health Licensing & Regulation in New Zealand: 2025 Guide

TherapyRoute

TherapyRoute

Clinical Editorial

Cape Town, South Africa

Medically reviewed by TherapyRoute
In New Zealand, legally regulated 'psychologists' and voluntarily registered 'counsellors' operate under entirely different rules, and knowing how to check their mandatory registration is the first step toward finding safe mental health care.

In New Zealand, the regulation of mental health professionals varies significantly by role. Psychologists and psychotherapists are legally regulated with protected titles, while the profession of counselling operates on a voluntary basis.

This guide explains the requirements for each profession, how to verify a provider's credentials on the official registers, and what to look for to ensure you receive qualified and legally recognised care.

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Table of Contents | Jump Ahead

Legal Framework

Regulatory Authority

Professional Association

Professional Categories and Scopes of Practice

Other Mental Health Professionals

Verification Procedures for Public

Scope of Practice Restrictions

Continuing Competence Requirements

Disciplinary Framework

Complaint Procedures

Protected Titles

Red Flags for Public

Sources and Verification


Legal Framework

Primary Legislation: Health Practitioners Competence Assurance Act 2003 (HPCA Act)
  • Purpose: Protect the public by providing mechanisms to ensure health practitioners are competent and fit to practice
  • Commencement: September 18, 2003
  • Administered by: Ministry of Health

Regulatory Authority

Te Poari Kaimātai Hinengaro o Aotearoa | New Zealand Psychologists Board

  • Website: https://psychologistsboard.org.nz/
  • Email: nzpb@psychologistsboard.org.nz
  • Phone: +64 4 471 4580
  • Address: Level 7, 142 Lambton Quay, Wellington 6011
  • Postal Address: PO Box 9644, Wellington 6141
  • Governing Legislation: Health Practitioners Competence Assurance Act 2003
Board Functions:
  • Protect the public in relation to psychologists
  • Ensure only registered practitioners use the title "psychologist"
  • Maintain a publicly accessible register
  • Set standards for registration and practice
  • Hear concerns and complaints about psychologists

Professional Association

The New Zealand Psychological Society (NZPS)

Role: the primary professional association for psychologists in New Zealand

Functions:

  • The NZPS advocates for the profession,
  • provides professional development and networking opportunities
  • publishes journals, and sets ethical guidelines for its members
Website: https://psychology.org.nz/

Professional Categories and Scopes of Practice

1. PSYCHOLOGIST (General Scope)

Definition: Rendering psychological services involving application of psychological knowledge, principles, methods and procedures of understanding, predicting, ameliorating or influencing behaviour, affect or cognition.

Specialisation Areas:

  • Industrial Organisational Psychology
  • Community Psychology
  • Health Psychology
  • Military Psychology
  • Corrections Psychology
  • Child and Family Psychology
  • Applied Behaviour Analysis
Education Requirements:
  • Minimum: Master's degree in Psychology from an accredited institution
  • Practicum: Board-approved practicum/internship (1,500 hours supervised practice)
  • Competency: Evidence-based psychology interventions

2. CLINICAL PSYCHOLOGIST

Scope of Practice: Assist individuals and families with emotional, mental, developmental, or behavioural problems using psychological assessment, formulation, diagnosis, and therapeutic interventions.

Education Requirements:

  • Minimum: Master's degree in Psychology from an accredited institution
  • Specialisation: Accredited Postgraduate Diploma in Clinical Psychology
  • Practicum: Board-approved practicum/internship (1,500 hours supervised practice)
  • Focus: Clinical assessment, diagnosis, and treatment

3. COUNSELLING PSYCHOLOGIST

Scope of Practice: Assist individuals and families with personal, social, educational, and vocational functioning using psychological assessments, interventions, and preventative approaches.

Education Requirements:

  • Minimum: Master's degree in Psychology from accredited institution
  • Specialisation: Accredited Postgraduate Diploma in Counselling Psychology
  • Practicum: Board-approved practicum/internship (1,500 hours supervised practice)
  • Focus: Counselling and preventative interventions

4. EDUCATIONAL PSYCHOLOGIST

Scope of Practice: Assist individuals and families with learning, academic performance, behavioural, social, and emotional development using psychological and educational assessments and interventions.

Education Requirements:

  • Minimum: Master's degree in Psychology from accredited institution
  • Specialisation: Accredited Postgraduate Diploma in Educational Psychology
  • Practicum: Board-approved practicum/internship (1,500 hours supervised practice)
  • Focus: Educational and developmental assessments

5. NEUROPSYCHOLOGIST

Scope of Practice: Rehabilitate people with brain injuries or neurological conditions by applying scientific understanding of brain-neuropsychological function relationships.

Education Requirements:

  • Minimum: Master's degree in Psychology from accredited institution
  • Specialisation: Accredited Postgraduate Diploma in Neuropsychology
  • Practicum: Board-approved practicum/internship (minimum 1,500 hours supervised practice)
  • Focus: Neurological rehabilitation and assessment

6. INTERN PSYCHOLOGIST

Scope of Practice: Enrolled in a New Zealand-accredited university programme and practising under supervision.

Requirements:

  • Enrolled in an accredited New Zealand psychology programme
  • Under direct supervision
  • Programme-dependent requirements

7. TRAINEE PSYCHOLOGIST

Scope of Practice: Employees of the Department of Corrections or the Defence Service enrolled in in-house training programmes.

Requirements:

  • Employment with the Department of Corrections or Defence Service
  • Enrolled in approved in-house training programme
  • Programme-dependent requirements

Other Mental Health Professionals

PSYCHOTHERAPISTS

Regulatory Authority: Psychotherapists Board of Aotearoa New Zealand (PBANZ)
  • Website: https://pbanz.org.nz/
  • Governing Legislation: Health Practitioners Competence Assurance Act 2003
  • Protected Title: "Psychotherapist"

SOCIAL WORKERS

Regulatory Authority: Social Workers Registration Board (SWRB)
  • Website: https://swrb.govt.nz/
  • Governing Legislation: Social Workers Registration Act 2003
  • Protected Title: "Registered Social Worker"

COUNSELLORS

Status: Not regulated under HPCA Act
  • Various professional associations provide voluntary registration
  • No protected title for "counsellor"
  • New Zealand Association of Counsellors (NZAC) provides professional standards

Verification Procedures for Public

Online Register Search: Information Available:
  • Full name and registration number
  • Scope(s) of practice
  • Registration status (current/lapsed/suspended)
  • Any conditions on practice
  • Contact details (if provided)

Scope of Practice Restrictions

Legal Requirement: Section 8 of HPCA Act 2003 prohibits practitioners from working outside their registered scope of practice.

Psychologists Cannot:

  • Prescribe medication (unless also medical doctor)
  • Practice outside their registered scope
  • Use protected titles without registration
  • Provide services requiring different scope registration

Continuing Competence Requirements

Annual Requirements:
  • Maintain current Annual Practising Certificate (APC)
  • Complete continuing professional development activities
  • Participate in professional supervision (where required)
  • Maintain professional indemnity insurance
Recertification Process:
  • Annual APC renewal required
  • Declaration of continuing competence
  • Evidence of professional development activities
  • Payment of annual fees

Disciplinary Framework

Professional Conduct Committee (PCC):
  • Investigates complaints about registered psychologists
  • Determines if professional misconduct occurred
  • Imposes appropriate sanctions
Health Practitioners Disciplinary Tribunal (HPDT):
  • Hears serious cases referred by PCC
  • Has power to suspend or cancel registration
  • Independent judicial body
Types of Misconduct:
  • Practising outside scope of practice
  • Professional incompetence
  • Breach of professional boundaries
  • Criminal convictions affecting fitness to practice
  • Substance abuse affecting practice

Complaint Procedures

Filing Complaints:
  • Contact NZ Psychologists Board directly
  • Submit written complaint with details
  • Provide supporting evidence
  • Board acknowledges receipt within 5 working days
Investigation Process:
  • Initial assessment by Board staff
  • Referral to Professional Conduct Committee if warranted
  • Investigation conducted according to HPCA Act procedures
  • Decision communicated to complainant and practitioner

Protected Titles

Legally Protected:
  • "Psychologist"
  • "Clinical Psychologist"
  • "Counselling Psychologist"
  • "Educational Psychologist"
  • "Neuropsychologist"
Unauthorised Use: Criminal offense under HPCA Act with penalties up to NZD $10,000

Red Flags for Public

  • Practitioner not found on official register
  • Claims to be "psychologist" without Board registration
  • Refuses to provide registration number
  • Offers services outside their registered scope
  • No clear complaint procedure available
  • Expired or suspended registration

Sources and Verification

Ministry of Health

New Zealand Psychological Society

Accident Compensation Corporation (ACC)

Health Practitioners Competence Assurance Act 2003

Psychotherapists Board (PBANZ)

Social Workers Registration Board (SWRB)

Health and Disability Commissioner (HDC)

This guide provides comprehensive information for public assessment of mental health professionals in New Zealand. Always verify a practitioner's current registration status through the official online register of the relevant professional Board before engaging services.

Important: TherapyRoute does not provide medical advice. All content is for informational purposes and cannot replace consulting a healthcare professional. If you face an emergency, please contact a local emergency service. For immediate emotional support, consider contacting a local helpline.

About The Author

TherapyRoute

TherapyRoute

Cape Town, South Africa

Our in-house team, including world-class mental health professionals, publishes high-quality articles to raise awareness, guide your therapeutic journey, and help you find the right therapy and therapists. All articles are reviewed and written by or under the supervision of licensed mental health professionals.

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