Cynthia

Cynthia Crosse

Certified Professional Counselor

verified by TherapyRoute

I offer grounded, compassionate counselling for people exploring life’s big questions – around sexuality, spirituality, aging, death, and what it all means.

About Me

I’m a counsellor based in Avondale, Auckland, with a particular interest in working with couples who want to feel closer, communicate better, or find their way through challenging periods together. You may be having the same arguments, feeling unheard, or simply not as connected as you once were. I also work with individuals experiencing anxiety, stress, and life challenges - often these experiences are closely connected to our relationships. I’ve lived a rich and full life, with my own share of ups and downs. Like many people, I’ve navigated relationship breakups, loss, menopause, marriage counselling, panic attacks, anxiety, and depression. These experiences have deepened my empathy and allow me to meet clients with genuine understanding. I also have a longstanding interest in spirituality and meditation, which can offer practical support alongside the counselling process. Over the years, I’ve worked with a wide range of clients across the lifespan, supporting people through grief, trauma, anxiety, loneliness, and relationship difficulties. I’m honoured to have worked with people from many different cultural backgrounds and life experiences. Alongside my counselling work, I’ve run my own business and led a business association, so I understand the pressures that can come with work, responsibility, and leadership. What matters most to me is creating a space where you feel safe, heard, and able to be yourself. I’m known for building genuine, down-to-earth connections — and there’s nothing you can say that will shock me. We’ll work at your pace, focusing on what matters most to you, and finding ways forward that feel realistic and meaningful. While the work can be challenging, there is always room for warmth, humour, and light along the way. I believe counselling should be as 'every day' as going to the doctor - something you can turn to for support, clarity, and ongoing wellbeing.

Approach

I take a pluralistic approach to counselling, which means I see you as the expert in your own life. We’ll work together to understand what’s happening for you (or between you, as a couple), and draw on different approaches depending on what feels most helpful. We’ll set clear goals so that you can see the process is working, and I’ll regularly check in with you to make sure the work feels supportive and on track.
Contact Cynthia

Ask a quick question or arrange a time to meet.

Basic Information

Services


I hold a Postgraduate Diploma in Counselling and a Bachelor of Arts in Psychology. I work in accordance with the New Zealand Association of Counsellors’ Code of Ethics and regularly consult with a professional supervisor. I trained in person-centred counselling at Youthline and have worked in a variety of settings, including a mental health provider, hospices, an intimacy clinic, and a primary school. My areas of interest include relationships, anxiety, early childhood trauma, sexuality, spirituality, and end-of-life issues.

Services Offered:

  • Relationship Counselling

    Counselling for couples or partners focused on improving communication, rebuilding trust, and strengthening emotional connection.

  • Counselling

    A form of talk therapy providing a safe, confidential space to explore feelings, thoughts, and behaviours with a trained professional.

    Learn more about Counselling
  • Divorce Counselling

    Counselling for individuals or couples going through separation or divorce, addressing the emotional, practical, and relational dimensions.

  • Family Therapy

    A form of therapy that works with family members together to improve communication, resolve conflict, and strengthen relationships within the family system.

    Learn more about Family Therapy
  • Individual Therapy

    One-on-one therapy sessions between a client and a therapist, focused on that person's specific concerns and goals.

    Learn more about Individual Therapy
  • Online Counselling

    Counselling conducted via video, phone, or secure messaging, providing professional support remotely.

    Learn more about Online Counselling
  • Sex Therapy

    Specialised therapy addressing sexual concerns such as low desire, performance anxiety, pain during sex, or mismatched needs between partners.

    Learn more about Sex Therapy
  • Spiritual or Faith-Based Counselling

    Counselling that integrates spiritual or religious beliefs into the therapeutic process for people who want faith to be part of their healing.

Works With:

  • Couples
  • Adults
  • Individuals

Area of Expertise


Scope of Practice:

  • Relationship Issues

    Difficulties in romantic relationships, including communication problems, trust breakdowns, conflict patterns, or uncertainty about the relationship's future.

    Learn more about Relationship Issues
  • Anxiety

    Persistent worry, nervousness, or fear that is disproportionate to the situation and interferes with daily functioning.

    Learn more about Anxiety
  • Trauma

    The lasting psychological impact of deeply distressing events, such as violence, abuse, accidents, or disasters, that overwhelm a person's ability to cope.

    Learn more about Trauma

Professional Title:

  • Certified Professional Counselor

    A counselor who has met certification standards for providing professional mental health counselling services.

Qualifications


University of Auckland

Registrations


New Zealand Association of Counsellors (NZAC)

Counsellor

Service Area


Avondale Counsellor

In-person & Online

Avondale

Auckland, Auckland

New Zealand

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