AASRA (Suicide Prevention Emotional Support Service)
“AASRA offers 24-hour telephone service for people anywhere in the world who are in distress or at risk of suicide.”
About Us
We are a mental health organization based in Navi Mumbai, Maharashtra, India. We help you manage stress, anxiety, grief, and crisis through confidential counseling and short-term therapy.
Approach
When someone reaches out, we prioritise calm, clear listening and practical steps that reduce overwhelm in the moment. From our base in Mumbai, staff respond in English or Hindi/Urdu, keeping exchanges straightforward and paced to each caller’s needs; sessions often map small, doable actions and create a simple safety plan people can try between contacts. The tone stays steady and non-judgemental, and many find this focused, step-by-step way of working helps them feel steadier and better able to cope.
Services
The objective of Aasra is to alleviate human misery by offering active listening. i.e. non-judgmental and non-critical listening to anyone who would like to avail of our services when they feel anxiety, stress and despair.
Aasra recognizes that loneliness and distress often lead to the act of self-destruction, the potential suicide can be averted by active listening.
We at Aasra believe that an attempt or act of suicide is a message indicating despair. It is our endeavour to make our services available when such a message is communicated.
Callers can phone in or meet our volunteers or even write to be assured that a warm, caring, empathetic response is available. Complete confidentially is our guarantee as part of our service. Whatever is discussed or revealed by callers is between them and our centre.
The services provided by us are not a substitute for medical care and do not claim to be therapeutic.
Tel: 91 22 27546669
